2. A HEALTHY, HIGH-PERFORMING WORKFORCE

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Working with Employees, Physicians, Learners and Volunteers

Recognizing the contributions of volunteers

volunteers

Across the province, NSHA Volunteer Services engages close to 7,000 volunteers in more than 886 programs throughout our health care facilities. Ranging anywhere from 15 to 95 years old, some volunteers choose to make six-month commitments to help and some have been volunteering for more than 40 years.

The kindness and generosity of volunteers have a tremendous and positive impact on the experience of our patients, family members and friends. Each day, our volunteers contribute greatly to creating a welcoming and caring environment in health facilities and programs across the province.

The programs provided by Volunteer Services across the province are as diverse as the volunteers who participate in them. Some programs even give volunteers the opportunity to share their professional skills, musical talents, pets, recreation and sports interests, and more, all to enhance the health care experience of patients, veterans, clients and families.

In 2016-17, Volunteer Services launched the Patient Family Advisor Volunteer Orientation Program, helping to welcome and orient volunteer patient family advisors after they are selected by quality and patient safety teams.