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Virtual Urgent Care

Nova Scotia Health is offering a virtual option for people coming to the hospital with urgent, non-life-threatening health issues. Virtual Urgent Care is not a replacement for the local emergency department but will be particularly helpful during times when the local emergency department is temporarily closed. 

Receiving urgent care virtually is simple, safe and confidential. At times when virtual urgent care is offered, patients will be assessed by on-site triage staff and register as usual. 

Some examples of what may be able to be seen through a virtual appointment include: 

  • prescription refills
  • sinus congestion
  • coughs and sore throat
  • urinary tract infections
  • skin concerns; bites and stings
  • mild/ moderate aches and pains
  • other conditions as assessed by your healthcare provider

How do I prepare for an appointment? 

When preparing for your appointment there are important items that you must have with you:

  • Provincial health card - If your health card is about to or has already expired and you have not received a new one in the mail, call 1-800-563-8880. 
  • Any private health care insurance information (Blue Cross, Maritime Medical, etc.) 
  • Medication - A complete list of your medications, including any vitamins and supplements you take. Download the YourHealthNS app to access a complete list of all your medications. You can download the app at the Apple Store, Google Store, or view online at YourHealthNS.ca. 
  • A list of any known allergies and sensitivities 

What will happen during my appointment? 

Virtual Urgent Care works with on-site physicians and staff. Patients coming to the emergency department would see an on-site triage nurse and register as usual. Patients are then assessed by the triage nurse and if their health matter is appropriate for virtual care, the patient is asked if they would like to see a virtual physician.  

If the patient consents, a visit is arranged in a separate room through an on-site computer tablet. Virtual physicians can order any tests or prescriptions (excluding controlled substances) the patient needs. Virtual care nurses may also provide support to the patient during and after the visit. Once the physician finishes the visit, on-site staff receive the physician’s orders. Staff then follow up with the patient to review results, provide any orders for tests or prescriptions, and ensure the patient understands any next steps before they are released/discharged.  
 
Patients who come to emergency departments and need further assessment or are not appropriate for virtual care will be treated by the on-site team. At sites where there is no physician on site, patients with emergency health matters should call 911 for care. 

Accessing this Clinic, Program or Service

mon Oct 7 9:00 am - 7:00 pm
tue Oct 8 11:00 am - 7:00 pm
wed Oct 9 11:00 am - 7:00 pm
thu Oct 10 9:00 am - 7:00 pm
fri Oct 11 11:00 am - 7:00 pm
sat Oct 12 9:00 am - 1:00 pm
sun Oct 13 9:00 am - 1:00 pm

Appointments are walk-in only and cannot be booked in advance.

If there is no physician onsite, patients with emergency health matters should call 911 for emergency care.

If patients are under the age of 5, we recommend calling ahead first.


 

mon Oct 7 11:00 am - 7:00 pm
tue Oct 8 11:00 am - 7:00 pm
wed Oct 9 11:00 am - 7:00 pm
thu Oct 10 11:00 am - 7:00 pm
fri Oct 11 11:00 am - 7:00 pm
sat Oct 12 9:00 am - 1:00 pm
sun Oct 13 9:00 am - 1:00 pm

phone: 902-245-6555

Virtual Urgent Care is available during these hours, even if the emergency department is closed.

Appointments are walk-in only and cannot be booked in advance. 
 

mon Oct 7 11:00 am - 5:00 pm
tue Oct 8 11:00 am - 5:00 pm
wed Oct 9 11:00 am - 2:00 pm
thu Oct 10 11:00 am - 2:00 pm
fri Oct 11 11:00 am - 2:00 pm
sat Oct 12 Closed
sun Oct 13 Closed

phone: 902-885-2554

Appointments are walk-in only and cannot be booked in advance. 

Virtual Urgent Care is available during these hours, even if the emergency department is closed.

Appointments are walk-in only and cannot be booked in advance. 

mon Oct 7 11:00 am - 7:00 pm
tue Oct 8 11:00 am - 7:00 pm
wed Oct 9 11:00 am - 7:00 pm
thu Oct 10 11:00 am - 7:00 pm
fri Oct 11 11:00 am - 7:00 pm
sat Oct 12 9:00 am - 1:00 pm
sun Oct 13 9:00 am - 1:00 pm

phone: 902-634-4286

Virtual Urgent Care is available during these hours, even if the emergency department is closed.

Appointments are walk-in only and cannot be booked in advance. 

mon Oct 7 11:00 am - 7:00 pm
tue Oct 8 11:00 am - 7:00 pm
wed Oct 9 11:00 am - 7:00 pm
thu Oct 10 11:00 am - 7:00 pm
fri Oct 11 11:00 am - 7:00 pm
sat Oct 12 9:00 am - 1:00 pm
sun Oct 13 9:00 am - 1:00 pm

phone: 902-533-3702

Appointments are walk-in only and cannot be booked in advance. 

sun 9:00 am - 1:00 pm
mon 11:00 am - 7:00 pm
tue 11:00 am - 7:00 pm
wed 11:00 am - 7:00 pm
thu 11:00 am - 7:00 pm
fri 11:00 am - 7:00 pm
sat 9:00 am - 1:00 pm

phone: 902-384-2220

Virtual Urgent Care is available during these hours, even if the emergency department is closed.

Appointments are walk-in only and cannot be booked in advance. 

mon Oct 7 11:00 am - 7:00 pm
tue Oct 8 11:00 am - 7:00 pm
wed Oct 9 11:00 am - 7:00 pm
thu Oct 10 11:00 am - 7:00 pm
fri Oct 11 11:00 am - 7:00 pm
sat Oct 12 9:00 am - 1:00 pm
sun Oct 13 9:00 am - 1:00 pm

Phone: 902-243-2521 Option 1.

Appointments are walk-in only and cannot be booked in advance. 

mon Oct 7 11:00 am - 7:00 pm
tue Oct 8 11:00 am - 7:00 pm
wed Oct 9 11:00 am - 7:00 pm
thu Oct 10 11:00 am - 7:00 pm
fri Oct 11 11:00 am - 7:00 pm
sat Oct 12 9:00 am - 1:00 pm
sun Oct 13 9:00 am - 1:00 pm

phone: 902-354-5785

Virtual Urgent Care is available during these hours, even if the emergency department is closed.

Appointments are walk-in only and cannot be booked in advance.

mon Oct 7 Closed
tue Oct 8 Closed
wed Oct 9 9:00 am - 1:00 pm
thu Oct 10 11:00 am - 7:00 pm
fri Oct 11 11:00 am - 7:00 pm
sat Oct 12 9:00 am - 1:00 pm
sun Oct 13 Closed

Phone: 902-875-2696 

Virtual Urgent Care is available during these hours, even if the emergency department is closed.

Appointments are walk-in only and cannot be booked in advance. 

mon Oct 7 11:00 am - 7:00 pm
tue Oct 8 11:00 am - 7:00 pm
wed Oct 9 11:00 am - 7:00 pm
thu Oct 10 11:00 am - 7:00 pm
fri Oct 11 11:00 am - 7:00 pm
sat Oct 12 9:00 am - 1:00 pm
sun Oct 13 9:00 am - 1:00 pm

Virtual Urgent Care is available during these hours, even if the emergency department is closed.

Appointments are walk-in only and cannot be booked in advance. 

mon Oct 7 9:00 am - 5:00 pm
tue Oct 8 9:00 am - 5:00 pm
wed Oct 9 9:00 am - 5:00 pm
thu Oct 10 9:00 am - 5:00 pm
fri Oct 11 9:00 am - 5:00 am
sat Oct 12 Closed
sun Oct 13 Closed

To book an appointment call 902-254-2540, Option 1 during hours of operation.  

This service can only address minor health concerns in adults or children over the age of 5.

Patients are asked to arrive no sooner than five minutes before their appointment.

There is a fee charged for out of country patients. 

mon Oct 7 11:00 am - 7:00 pm
tue Oct 8 11:00 am - 7:00 pm
wed Oct 9 11:00 am - 7:00 pm
thu Oct 10 11:00 am - 7:00 pm
fri Oct 11 11:00 am - 7:00 pm
sat Oct 12 9:00 am - 1:00 pm
sun Oct 13 9:00 am - 1:00 pm

phone: 902-889-2420

Virtual Urgent Care is available during these hours, even if the emergency department is closed. 

Appointments are walk-in only and cannot be booked in advance. 

Accessing Primary Care

There are many ways to access primary care, even if you're not currently attached to a primary care provider.

Answer a few quick questions to receive personalized instructions for accessing Nova Scotia Health's primary care options near you including in-person, virtual and telephone options.

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Find Emergency Care

Use this tool to identify the emergency care options that are currently available nearest to you.

If this is a medical emergency, please call 9-1-1 for immediate assistance

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YourHealthNS App

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