2016-17 NSHA Patient Experience Survey Reports.pdf

Patient Experience Surveys were administered throughout NSHA in the 2016-17 fiscal year. The surveys were administered in six program areas: Cancer Care; Long Term Care; Acute Care Inpatient; Acute Care Ambulatory; Primary Health Care; and Mental Health and Addictions. NSHA has reviewed the results of the surveys and has begun to share the results with programs, zones, and teams. Where performance is less favourable, action plans will be developed. Last updated January 29, 2018
2016-17 NSHA Patient Experience Survey Reports.pdf