NSHA Patient Experience Survey Summary Results 2019.pdf

Patient Experience Surveys were administered throughout NSHA in the 2018-19 fiscal year. The surveys were administered in six program areas: Cancer Care; Long Term Care; Acute Care Inpatient; Acute Care Ambulatory; Primary Health Care; and Mental Health and Addictions. NSHA has reviewed the results of the surveys and has begun to share the results with programs, zones, and teams. Where performance is less favourable, action plans will be developed. Last updated July 23, 2020.
PDF icon NSHA Patient Experience Survey Summary Results 2019.pdf