Last week Nova Scotia Health Authority sent a news release to let Nova Scotians know that those who had registered with Need a Family Practice would be contacted by an automated call to confirm their contact information and that it would come from an unusual number: 000-000-0000. The intent of these calls was to confirm whether people registered were still in need of a family practice and update contact information if required. The intent was never to remove people from the registry.
Nova Scotia Health Authority would like to assure the public that there will be no changes to emergency psychiatry services for children and adolescents in the Cape Breton area on Dec. 1. All existing child and adolescent mental health and addictions services will be offered as usual, including emergency inpatient admissions at Cape Breton Regional Hospital, as well as community-based and outpatient resources.
***Le texte en français suit le texte en anglais.*** Jean-Pierre (JP) Mineault was born and raised in Gatineau, Quebec. French is his first language. For the past four years, JP has spent Monday and Tuesday mornings being an ambassador volunteer at the Centennial and Dickson buildings at the VG site of the QEII.
Starting Monday, Dec. 4, changes are being made at Northside General Hospital’s emergency department (ED) to better manage the flow of patients through the ED. They include changing the ED’s hours and putting a new patient capacity process in place.
The Need a Family Practice registry is a list of Nova Scotians who do not currently have a family doctor or nurse practitioner. NSHA will be conducting automated calling over the next couple of weeks to people on the registry. These calls are to confirm the registrant’s contact information and need for a primary care provider.
The Auditor General’s recent reviews on mental health services, family doctor resourcing and home care contract management provide three clear messages that align with our strategic plan and priorities.