Yarmouth Regional Hospital Flood Questions & Answers

Q    When/where did the flooding take place?

At approximately 1:00 am, on December 17, 2016 a frozen pipe caused major flooding in Building B of Yarmouth Regional Hospital causing damage to the mental health inpatient unit, diagnostic imaging department, offices for public health services, human resources, finance and other administrative services, physician offices and cafeteria dining room.

Q    Is the leak now contained?

The flood is contained.  We had to move patients of our mental health inpatient unit to another temporary location within the hospital.   All other offices are being relocated to temporary locations to allow for the cleanup, drying and repairs that are needed.

Q    What is the proposed timeline to resume normal operations?

Our goal is to resume normal operations as quickly and as safely as possible. We are currently assessing the affected areas. It could be several months before we can move back into the space, but most services will operate from alternate locations in the hospital or community. 

Q    What is the level of damage to the affected areas?

A full assessment is being conducted to determine the extent of the damage to the building, infrastructure, equipment and furniture.

Q    Did patients have to be moved?

We did move inpatients from our eight-bed mental health unit to another temporary location within the hospital.  No other inpatient units were impacted and the emergency department remains open. 

Q    You said the MRI machine wasn’t damaged by the water. Why are appointments for MRI screenings being cancelled?

The MRI equipment wasn’t damaged, but there was flooding in the area that houses the unit. MRI service will be unavailable while we make the necessary repairs to the area. Getting MRI service back up and running is our top priority. Affected appointments are being reviewed by radiologists and will be rebooked as quickly as possible, giving consideration to urgency and priority of each case.

Q    How much is this all going to cost?  Will costs be covered by insurance?

At this time, we do not have an estimate on cost.  We are working with our insurance adjusters to determine the extent of the damage.

Q    Where can I access the most current up-to-date information regarding the flood?

For the most current information on the flood and our response, visit our website www.nshealth.ca or call our toll free number 1-844-364-7558.