NSHA Visitor Restrictions

(Last updated at 11:59 a.m., July 17, 2020)

Visitor restrictions at NSHA facilities help prevent the spread of COVID-19. These restrictions are reviewed and updated as needed. If you have questions, please review Visiting patients in hospital: Frequently Asked Questions.

Effective June 23, the following exceptions to visitor restrictions are in place:

Two support people for:

  • palliative care patients nearing end of life
  • patients receiving medical assistance in dying
  • children admitted to hospital
  • patients in labour and giving birth

One support person for:

  • hospital inpatients (by appointment)
  • children in outpatient settings
  • patients who need support to receive care, including but not limited to emergency or outpatient care, due to physical, intellectual, cognitive and emotional conditions
  • those coming to a facility for early labour assessment outside of a scheduled appointment (i.e. emergency situation)
  • cancer patients who are attending their first in-person visit with a cancer doctor, or who have a unique physical, emotional or cognitive complexity impacting their ability to attend alone

If you have questions about these exceptions, please talk to your care team.

If you feel unwell (fever/chills/sweats, new cough or a cough that's getting worse, sore throat, runny nose/nasal congestion, headache or shortness of breath) or are waiting for results of COVID-19 test results, please do not visit.

Important information for visitors

Visitor restrictions are in place at all NSHA hospitals to protect our vulnerable patients and staff and limit the spread of COVID-19.
We understand how difficult these restrictions are for patients and families and how important it is to have loved ones present while a patient is in the hospital.  With cases of COVID-19 decreasing, we are easing restrictions gradually where it is feasible and safe to do so within public health guidelines.
The following measures will help ensure patient and visitor safety. All visitors must:
  • be feeling well at the date and time of the visit
  • be screened upon entry - anyone with symptoms consistent with COVID-19, on self-isolation or being tested for COVID-19 due to recent travel or potential exposure to the virus will not be permitted to enter 
  • maintain a physical distance of two metres (six feet) from patients and staff at all times
  • wash their hands when entering and leaving the hospital and when entering and leaving the patient’s room 
  • go directly to and from the patient’s room, or visit location, and remain there for the duration of the visit
In addition: 
  • visitors must wear a non-medical mask when entering hospitals and other health care facilities (as of Tuesday, July 21, 2020)
  • visitors are not permitted to sit on the patient’s bed, use patient washrooms, share devices, books, or food or bring cards/gifts
Procedures will vary by site and inpatient unit based on ability to manage and monitor the public health guidelines that are in place to protect the health and safety of patients, staff and visitors.
Please do not visit unless you are a designated support person with a scheduled appointment. Thank you for your patience and cooperation.
If you have questions or concerns please speak with the care team or contact Patient Relations at 1-844-884-4177 or review Visiting patients in hospital: Frequently Asked Questions.