patient experience survey results 2017-18.pdf

Patient Experience Surveys were administered throughout NSHA in the 2017-18 fiscal year. The surveys were administered in six program areas: Cancer Care; Long Term Care; Acute Care Inpatient; Acute Care; Ambulatory; Primary Health Care; and Mental Health and Addictions. NSHA has reviewed the results of the surveys and has begun to share the results with programs, zones, and teams. Where performance is less favourable, action plans will be developed. Last updated May 16, 2019
PDF icon patient experience survey results 2017-18.pdf