Nova Scotia Health expands self-registration kiosks

SYDNEY, N.S. – Nova Scotia Health is expanding self-registration kiosks to health facilities across the province, beginning in Eastern Zone (Cape Breton Island and Antigonish and Guysborough counties).

On Monday, May 15, Glace Bay Hospital will be the first location in Eastern Zone to offer patients and clients an alternative to in-person registration for select clinic appointments, including the following clinics: 

Kiosks, similar to iPads, will enable patients to self-check-in for select pre-booked outpatient appointments.

“Self-registration kiosks will provide patients and clients a convenient, zero-contact registration option for appointments. It is also anticipated this will reduce wait times at registration, which will enhance the visitor experience,” says Michelle DePodesta, Executive Director Health Services, Eastern Zone.

Kiosk registration will also be available at the following health facilities and clinics in Eastern Zone over the next week: 

Patients and clients will still have the option to register in person when they arrive for their appointment and some clinics will continue to require face-to-face registration.

The implementation of self-registration kiosks will continue in phases, with other Nova Scotia Health facilities implementing the service in May and June. The expansion of this service supports Nova Scotia’s Action for Health Plan to improve patient access and flow across the system.