Our People in Profile: ‘The whole unit works as a team’ Holly Hulford shares her experience as a ward clerk at the Cumberland Regional Health Care Centre (CRHCC) in Amherst

Holly Hulford is a ward clerk in the medical unit at the Cumberland Regional Health Care Centre (CRHCC) in Amherst.
Holly Hulford is a ward clerk in the medical unit at the Cumberland Regional Health Care Centre (CRHCC) in Amherst.

For the past two years, Holly Hulford has worked as a ward clerk at the Cumberland Regional Health Care Centre (CRHCC) in Amherst.

Currently, Hulford is part of the medical team on CRHCC’s inpatient floor medical unit, which looks after patients before they are released home from the hospital. Working directly with the doctors and nurses, Hulford maintains patient charts by keeping them up to date with orders and ensures the right receiver gets the information from the charts. For example, if an order on a patient chart requires certain medication to be administered, Hulford contacts the right professional who will fulfill that task, such as a registered nurse.

“The whole unit works as a team,” she said. “We are a work family.”

Although the job can be difficult at times, it is always rewarding. “My favourite part of my job is going home with a sense of accomplishment knowing I have done my part to help not just patients, but doctors and nurses too,” said Hulford. “Their jobs are stressful and it makes me feel good knowing I have made their day a little easier.”

She has also worked as a ward clerk in the surgical, emergency, radiology and intensive care units at the CRHCC. “I love that I have worked in various units because the experiences have really helped give me a sense of how the hospital runs,” she said.

Hulford completed the Medical Office Administration Diploma Program from Oulton College in Moncton. After finishing school, she accepted a job with the CRHCC.

A fun fact about Hulford is that she is one of 134 Nova Scotia Health employees who reside in New Brunswick and work in Cumberland county. It takes Hulford exactly 21 minutes to drive to work from her home in Sackville, N.B.

Thank you to all our ward clerks who help keep our hospital units across the province running smoothly and effectively.