Several NSHA facilities experiencing downed phones lines in wake of Hurricane Dorian


HALIFAX, N.S. – Nova Scotia Health Authority (NSHA) asks the public to exercise patience as we work to fix issues with phone lines at several facilities across the province in the wake of Hurricane Dorian.

NSHA is still experiencing phone line challenges at the following locations:

• Eastern Shore Memorial Hospital in Sheet Harbour (we are working hard to restore phones as soon as possible).
• Soldiers Memorial Hospital in Middleton (please call this number if you are trying to reach the hospital: 902-824-2968).

• Primary health care clinic in Advocate Harbour (clinic staff are seeing patients at Bayview Memorial Health Centre until phone service is restored in the clinic).
• Primary health care clinic in River Hebert (the clinic is closed and patients with appointments have been notified).

• Melrose nursing office (landline is down but nurses are on site seeing clients and monitoring cell phones).
• Sheet Harbour nursing office (landline and cell service are down but staff are monitoring email).

• Chipman Building in Kentville
• If you are trying to reach the site, please call: 902-679-2657
• If you are trying to reach mental health and addictions intake, please call: 1-855-273-7110

Anyone with urgent medical needs should call 911 immediately.

For non-urgent care, please call your family doctor or visit a walk-in clinic.

For general health advice and information call 811, which is a service offered 24 hours a day, seven days a week by experienced registered nurses

The Mental Health Crisis Line can also be reached 24/7 by calling 1-888-429-8167.

Power has been restored to most NSHA facilities; however, there are ongoing and widespread issues with phone and internet connectivity across the province. This is creating challenges at many of our facilities and with community programs. We continue to work with our community partners to resolve issues as soon as possible.

Information on any temporary closures and service impacts is updated regularly at

NSHA appreciates your patience was we continue to recover from Hurricane Dorian.

– 30 –

Provincial media line: 1-844-483-3344
About Nova Scotia Health Authority
Nova Scotia Health Authority (NSHA) provides health services to Nova Scotians and a wide array of specialized services to Maritimers and Atlantic Canadians. NSHA operates hospitals, health centres and community-based programs across the province. Our team of health professionals includes employees, doctors, researchers, learners and volunteers. We work in partnership with community groups, schools, governments, foundations and auxiliaries and community health boards. Visit for more.