Urgent Treatment Centres
Emergency Care
Primary Health Care

Annapolis Urgent Treatment Centre (Opening October 12, 2022)

Anyone experiencing a life-threatening illness or injury should call 911.

The Annapolis Urgent Treatment Centre (UTC) provides access to care for those with unexpected, non-life-threatening health concerns with appointments offered within one to two days. Patients will be seen by appointment only.

The UTC can be used by patients with, or without a primary care provider.

The Annapolis UTC is different than an emergency department in that it provides care for non-life-threatening illness or injuries, does not receive ambulances, and only sees patients by appointment.

Some examples of urgent, non-life-threatening illnesses or injuries include:

  • mild abdominal pain
  • simple fractures
  • limb sprains
  • mild muscle strains/sprains
  • mild headaches
  • earaches
  • minor infections
  • skin and eye irritations
  • mild asthma
  • small lacerations
  • mild mental health support
  • minor respiratory issues

Location
Annapolis Community Health Centre,
821 St. George St., Annapolis Royal
DIRECTIONS

Hours of Operation*
Monday: 9 a.m. to 4 p.m.
Wednesday: 9 a.m. to 4 p.m.
Friday: 9 a.m. to 4 p.m.
Closed on holidays.
*Hours are subject to change. Any changes to these hours will be posted on our Temporary Closures Page

How do I book an appointment?
To book (or cancel) an appointment call 902-532-4011 or visit in-person. You will be assessed to determine if you require an appointment later that day, or the next day the centre is open. If you require emergent care, you will be directed to the nearest emergency department.

Please note: There are a specific number of appointments available each day at the UTC. Once those appointments are booked up, we will no longer answer the telephone line. A sign will be posted at Annapolis Community Health Centre to inform the public.
For non-urgent care, you can also call 811 to speak with a registered nurse.

Learn more

Northside Urgent Treatment Centre

* Please note, there are a specific number of appointments available each day at the UTC.
Once those appointments are booked up, we will update the UTC voicemail, and place a sign in the UTC entrance letting the public know.
We ask that you call back or attend in person the next day the UTC is open to book an appointment.   If you require emergent care for a life-threatening illness or injury, please call 911.
You can also call 811 to speak with a registered nurse.

The Northside Urgent Treatment Centre provides care for those with unexpected, but non-life threatening health concerns with appointments offered within one to two days.

Some examples include:

  • mild abdominal pain
  • simple fractures
  • limb sprains
  • mild muscle strains/sprains
  • mild headaches
  • earaches
  • minor infections 
  • skin and eye irritations
  • mild asthma 
  • small lacerations 
  • short-term mental health support
  • minor respiratory issues

This guide (.pdf) can help you decide where to go in different situations.

The Northside Urgent Treatment Centre differs from an emergency department in that it provides care for non-life threatening injuries and illness, does not receive ambulances, and only see patients by appointment within one to two days.
 
Anyone experiencing a life-threatening illness or injury should call 911.

Location:
Northside General Hospital
520 Purves Street
PO Box 399
North Sydney, NS B2A 3M4
DIRECTIONS

Hours of Operation:
Monday 8:00 a.m. – 7:30 p.m.
Tuesday 8:00 a.m. – 7:30 p.m.
Wednesday 9:00 a.m. - 4:30 p.m.
Thursday – 8:00 a.m. – 7:30 p.m.
Saturday – 9:00 a.m. – 4:30 p.m.

*Hours are subject to change. Please refer to Nova Scotia Health's temporary closure page for up to date information on closures.

How to get an appointment:

  • Call 902-794-8966
  • Attend in person

You will be assessed to determine if you require an appointment later that day, or the next day the centre is open. If you require emergent care, you will be directed to the nearest emergency department. 

To assess you by phone or in person, a nurse will ask you questions about what has led you to request an appointment at the urgent treatment centre. 

They will also ask about existing health conditions and any medications you are taking. 

Once the nurse has gathered your information, they will do one of the following:

  • Book an appointment for that day
  • Book an appointment for the next day the centre is open.
  • Advise you to continue on to the nearest emergency department
  • Advise you to make an appointment with your family physician
  • If you do not have a primary care provider (physician or nurse practitioner), you are encouraged to register on the Need a Family Practice Registry
  • If already on the Need a Family Practice Registry, encourage you to call and book an appointment at a Primary Care Clinic in your community if available.

How do I prepare for my appointnment

When preparing for your appointment there are important items that you must bring with you. These include:

  • Provincial health card - If your health card is about to or has already expired and you have not received a new one in the mail, call 1-800-563-8880.
  • Any private health care insurance information - (Blue Cross, Maritime Medical, etc.)
  • Medication - A complete list of your medications, including any vitamins and supplements you take. 
  • A list of any known allergies and sensitivities

You may also wish to bring paper and a pen to write down important information or any questions you have for your doctor.

While we try to stay on schedule, there is often a wait. You may wish to bring a book or something else to make the wait more enjoyable. Please arrive 15 minutes prior to your scheduled appointment

Please note: We are not responsible for any lost or missing items.

What will happen at my appointment?

When you arrive for your appointment, you will be required to answer COVID-19 screening questions.  If you have a support person with you, they will be required to show proof of vaccination. You may also be asked to provide a piece of government issued identification.

You will then register with the registration clerk.

You will eventually be called in for your appointment with the physician.  They will review your assessment, and what brought you to the urgent treatment centre. They may ask about existing health conditions and any medications you are taking. They may also check your breathing, pulse blood pressure and temperature too.

Learn More

Northside Urgent Treatment Centre Information Session (youtube video)

Northside Urgent Treatment Centre Overview handout (.pdf)

Where to go for care in Eastern Zone (.pdf)

Parrsboro Urgent Treatment Centre

* Please note, there are a specific number of appointments available each day at the UTC.
Once those appointments are booked up, we will update the temporary closures page found online at
www.nshealth.ca/temporaryclosures, and place a sign in the UTC entrance letting the public know.
We ask that you call back or attend in person the next day the UTC is open to book an appointment.   If you require emergent care for a life-threatening illness or injury, please call 911.
You can also call 811 to speak with a registered nurse.

This is a new primary care service that provides access to individuals with non-life-threatening health concerns. People will be seen on the same day or next day by a primary health doctor or nurse practitioner. Both walk in and booked appointments will be available for everyone in the community, whether or not they have a primary care provider. Booked appointments are preferred although walk ins will be triaged and scheduled to be seen as appropriate. If you already have a primary care provider, please contact them first to see if they can accommodate your same day or next day need. 

The Parrsboro Urgent Treatment Centre is different than an Emergency Department in that it provides care for non-life-threatening illness or injuries and does not receive ambulances.

Anyone experiencing a life-threatening illness or injury should call 911 or go directly to the nearest Emergency Department.

Some examples of non-life-threatening illnesses or injuries include:

  • mild abdominal pain
  • mild strains/sprains
  • mild headaches
  • earaches
  • sore throats
  • minor infections
  • skin and eye irritations
  • mild asthma
  • small lacerations
  • short-term mental health support
  • minor respiratory issues

Location:
South Cumberland Community Care Centre
50 Jenks Avenue. 
Parrsboro, NS B0M 1S0 
DIRECTIONS

Hours of operation:
Monday .......... 9:00 a.m. – 5:00 p.m. 
Tuesday .......... 9:00 a.m. – 5:00 p.m.
Thursday ........ 9:00 a.m. – 5:00 p.m.
Friday ............9:00 a.m. –5:00 p.m. 
Saturday ........ 9:00 a.m. – 5:00 p.m.
Closed Wednesdays and Sundays
OPEN on September 30

*Hours are subject to change. Please check this page regularly for any updates.

How to get an appointment

  • To book an appointment call 902-254-2540, Option 1
  • Attend in person 

When you call, we will ask you questions about what has led you to request an appointment at the Parrsboro Urgent Treatment Centre.

Then we will do one of the following:

  • Book an appointment for that day.
  • Book an appointment for the next day.
  • Advise you to continue on to the nearest Emergency Department or call 911.
  • Advise you to make an appointment with your family doctor or nurse practitioner.
  • If you do not have a family doctor or nurse practitioner, encourage you to register on the Need a Family Practice Registry.  To register go to https://needafamilypractice.nshealth.ca/ or call 811.
  • If already on the Need a Family Practice Registry, encourage you to call and book an appointment at a Primary Care Clinic in your community if available.

How do I prepare for an appointment?

When preparing for your appointment there are important items that you must bring with you. These include:

  • Provincial health card - If your health card is about to or has already expired and you have not received a new one in the mail, call 1-800-563-8880.
  • Any private health care insurance information (Blue Cross, Maritime Medical, etc.)
  • Medication - A complete list of your medications, including any vitamins and supplements you take. 
  • A list of any known allergies and sensitivities

You may also wish to bring paper and a pen to write down important information or any questions you have for the doctor or nurse practitioner. 

While we try to stay on schedule, there is often a wait. You may wish to bring a book or something else to make the wait more enjoyable. Please do not arrive more than five minutes prior to your scheduled appointment.

Please note: We are not responsible for any lost or missing items.

What will happen during my appointment?

When you arrive for your appointment, you will be required to answer COVID-19 screening questions.  If you have a support person with you, they will be required to show proof of vaccination.

You will then register with the registration clerk.

You will be called in for your appointment with the doctor or nurse practitioner.  They will review your assessment, and what brought you to the Parrsboro Same Day/Next Day Service. They may take your vitals and ask about existing health conditions and any medications you are taking. They may also check your breathing, pulse blood pressure and temperature too.

Victoria County Urgent Treatment Centre (Opening October 11, 2022)

* Please note, there are a specific number of appointments available each day at the UTC.
Once those appointments are booked up, we will update the UTC voicemail, and place a sign in the UTC entrance letting the public know.
We ask that you call back the next day the UTC is open to book an appointment. If you require emergent care for a life-threatening illness or injury, please call 911.
You can also call 811 to speak with a registered nurse.

The Victoria County Urgent Treatment Centre provides care for those with unexpected, but non-life-threatening health concerns with appointments offered within one to two days.

Some examples include:

  • mild abdominal pain
  • simple fractures
  • limb sprains
  • mild muscle strains/sprains
  • mild headaches
  • earaches
  • minor infections 
  • skin and eye irritations
  • mild asthma 
  • small lacerations 
  • short-term mental health support
  • minor respiratory issues

The Victoria County Urgent Treatment Centre differs from an emergency department in that it provides care for non-life-threatening injuries and illness, does not receive ambulances, and only see patients by appointment within one to two days.
 
Anyone experiencing a life-threatening illness or injury should call 911.

Location:
Victoria County Memorial Hospital
30 Old Margaree Road
PO Box 220
Baddeck, NS B0E 1B0
DIRECTIONS

Hours of Operation:
Monday 8:00 a.m. – 4:00 p.m.
Tuesday 8:00 a.m. – 4:00 p.m.
Wednesday 8:00 a.m. - 4:00 p.m.
Friday – 8:00 a.m. – 4:00 p.m.
Saturday – 8:00 a.m. – 4:00 p.m.
Sunday – 8:00 a.m. – 4:00 p.m.

*Hours are subject to change. Please refer to Nova Scotia Health's temporary closure page for up to date information on closures.

How to get an appointment:

  • Call 902-295-2983 (no walk-ins)

You will be assessed to determine if you require an appointment later that day, or the next day the centre is open. If you require emergent care, you will be directed to the nearest emergency department. 

To assess you by phone, a nurse will ask you questions about what has led you to request an appointment at the urgent treatment centre. 

They will also ask about existing health conditions and any medications you are taking. 

Once the nurse has gathered your information, they will do one of the following:

  • Book an appointment for that day
  • Book an appointment for the next day the centre is open.
  • Advise you to continue on to the nearest emergency department
  • Advise you to make an appointment with your family physician
  • If you do not have a primary care provider (physician or nurse practitioner), you are encouraged to register on the Need a Family Practice Registry

How do I prepare for my appointment?

When preparing for your appointment there are important items that you must bring with you. These include:

  • Provincial health card - If your health card is about to or has already expired and you have not received a new one in the mail, call 1-800-563-8880.
  • Any private health care insurance information - (Blue Cross, Maritime Medical, etc.)
  • Medication - A complete list of your medications, including any vitamins and supplements you take. 
  • A list of any known allergies and sensitivities

You may also wish to bring paper and a pen to write down important information or any questions you have for your doctor.

While we try to stay on schedule, there is often a wait. You may wish to bring a book or something else to make the wait more enjoyable. Please arrive 15 minutes prior to your scheduled appointment

Please note: We are not responsible for any lost or missing items.

What will happen at my appointment?

When you arrive for your appointment, you will be required to answer COVID-19 screening questions. 

You will then register with the registration clerk.

You will eventually be called in for your appointment with the physician. They will review your assessment, and what brought you to the urgent treatment centre. They may ask about existing health conditions and any medications you are taking. They may also check your breathing, pulse blood pressure and temperature too.

Learn more: