Virtual Urgent Care Service
Emergency Care
Primary Health Care

Nova Scotia Health is offering a free Virtual Urgent Care service.

The service will be available weekdays from 10 a.m. to 6 p.m. and weekends from 8 a.m. to noon.

To access this virtual urgent care service, please call 1-833-413-0277 during these hours of operation for initial screening and instructions for accessing virtual urgent care, or redirection instructions to most appropriate point of care.

Please be patient if you encounter wait times as this is a new service and a “test and try” of another access point for Nova Scotians.

There is no additional cost for using virtual urgent care and it is available to all Nova Scotia-based patients with valid health cards, email and audio/video capable devices, and minor care needs such as:

  •     Prescription refills or renewals (excluding prescriptions related to controlled substances)
  •     Mild strains/sprains
  •     Body aches
  •     Mild Headaches
  •     Earaches
  •     Sore throat
  •     Minor infections
  •     Skin and eye irritations
  •     Mild asthma
  •     Minor respiratory issues
  •     Cough, flu, or cold symptoms
  •     Fever
  •     Nasal congestion and sinus infection
  •     Nausea
  •     Diarrhea with stable vitals
  •     Bites and stings
  •     Tick bites
  •     Nail infection
  •     Painless red eye
  •     Eyelid redness or bump
  •     Urinary tract infections
  •     Mental health concerns

This service is part of Nova Scotia Health’s ongoing effort in testing innovative approaches to provide Nova Scotians more ways to access care.