Temporary service and facility closure notices from Nova Scotia Health Authority (Updated @ 12:11 p.m. on April 2, 2020)

Many Nova Scotia Health Authority services are being reduced or suspended until further notice as part of the effort to contain the spread of COVID-19. This also allows us to conserve and redeploy our resources in anticipation of increasing demand related to the pandemic.
 
This means that beginning Wednesday, March 18:
  • All elective outpatient visits are cancelled. Individual services will contact patients whose appointments are proceeding. Dialysis, chemotherapy and radiation treatments, and mental health and addictions appointments will continue.
  • All non-urgent diagnostic imaging appointments will be rescheduled and walk-in x-ray services will be closed.
  • All same-day admission and elective surgical procedures are postponed. Cancer and urgent/emergency procedures will continue.
  • Out-patient blood collection services will be reduced (i.e. reduction in hours, number of locations, many by appointment only).   You can find an up to date list of blood collection service disruptions here.
  • All Mental Health and Addictions Program group-based therapies and group programming will be paused. Please see your geographic area below for more details. Urgent and non-urgent one-to-one outpatient clinics will continue. Patients will also have the choice to move their in-person sessions to take place over the phone, where appropriate, or through a secure video conferencing platform, where available.
  • All Public Health offices are closed to drop-in visitors. Booked appointments will proceed. If you need to rebook an appointment due to illness or self-isolation, please call your local Public Health office.
  • All out-patient Hearing and Speech NS clinics are closed until further notice
  • All volunteer involvement/programs at NSHA facilites and services has been suspended until further notice
  • NSHA’s Cancer Care Program is dedicated to maintaining cancer services to the greatest extent possible during the COVID 19 pandemic.
    Currently, all outpatient services in medical, radiation and gynecologic oncology, as well as hematology, including chemotherapy and radiation treatments, will be continuing to provide clinical services but minimizing patients coming to the hospital when safe and possible. Patients with appointments in medical, hematologic and gynecologic oncology may receive a telephone call from the cancer centre or clinic prior to any scheduled appointments advising if the appointment has been changed to a telephone or video appointment. All patients scheduled for radiation therapy will go ahead as planned.
    NSHA is working on a process to continue cancer surgeries, as possible. All scheduled cancer and non-cancer surgeries are being reviewed to ensure we are able to provide the best cancer surgery services possible within resource limitations due to COVID 19. Patients will be contacted if there are changes to their surgery dates.
  • In partnership with the IWK, NSHA has deferred midwifery-led home births and home visits
This reduction of services is a planned component of our pandemic response and business continuity planning. 

As much as possible, NSHA is contacting scheduled patients and clients directly to notify them of cancellations. 

If you have an emergency, please call 911 or visit the nearest emergency department. The Mental Health Crisis Line operates 24/7 at 1-888-429-8167.

Nova Scotia Health Authority will be updating this page with information as it becomes available.

(En français)

Visitor Restriction Information

Nova Scotia Health Authority has put in place visitor restrictions at all Nova Scotia Health Authority facilities to limit the spread of respiratory illness, including COVID-19.

No visitors are permitted in any of NSHA’s hospitals or facilities except in compassionate and supportive situations in consultation with the care team. Consideration will be given to:

  • Supports for individuals receiving palliative care or MAID
  • One designated support person per patient for labor and delivery room;
  • Parent/guardian with pediatric patients;
  • One support person/substitute decision maker as required for patients needing assistance including but not limited to cancer care, some emergency, outpatient or critical care situations, discharge planning (a healthy individual to pick up discharged patients)

We all have a role to play in preventing the spread of COVID-19, a respiratory infection.Multiple people waiting in hallways, family rooms or waiting rooms is not acceptable given requirements to social distance.

If you feel unwell (fever, cough, shortness of breath, sore throat), please do not visit at this time.

Updated visitor restriction information pertaining to cancer patients

Recognizing the fine balance between the real needs for emotional support and the implications of spreading COVID-19 in our treatment areas to vulnerable patients, the following visitor/companion policy will be implemented:
  • Except under exceptional circumstances (e.g. mobility concerns, substitute decision maker in place, etc.) patients must attend appointments alone as per NSHA guidelines.

Inpatients

  • We are encouraging the family members of cancer patients to adhere to the no-visitor restriction.  If a patient has unique physical, emotional or cognitive complexity we will make an exception and allow 1 visitor to be present. 
Treatment
  • We are not permitting companions in the treatment venues, as the physical layout makes social distancing difficult and the vast majority of patients are immunocompromised.
 
Ambulatory clinics
  • In keeping with cancer centres across Canada, the NSHA cancer care program will permit patients who are having their first appointment to bring 1 companion with them.  
  •  We will also be giving the option to join in via phone/Facetime should companions not wish to enter the facility.  For subsequent clinic visits, we are asking patients to respect the no visitor restriction but will make exceptions if the patient has unique physical, emotional or cognitive complexity impacting their ability to attend alone.

Information for Halifax area and West Hants (*This page does not provide temporary closure information for the IWK Health Centre)

PLEASE NOTE: THE FOLLOWING CLOSURES ARE IN EFFECT UNTIL FURTHER NOTICE AS PART OF OUR RESPONSE TO COVID-19

  • All non-urgent diagnostic imaging appointments will be rescheduled and walk-in x-ray services will be closed.
     
  • Out-patient blood collection services will not close completely however, services will be reduced (i.e. reduction in hours and number of locations). You can find an up to date list of blood collection service disruptions here.  Patients who currently have requisitions for routine bloodwork are advised to contact their ordering physician or nurse practitioner for direction regarding their laboratory testing.
  • All NSHA libraries are closed

  • Sexually Transmitted Infection (STI) Clinic at the Dickson Building in Halifax is closed until further notice.

  • Geriatric Day Hospital, Camp Hill, patients will be contacted.

  • Community Mental Health and Addictions Outpatient Clinic at Cole Harbour Place will be impacted by the overall facility closure of Cole Harbour Place, effective Tuesday, March 17, 2020. ​If you have an upcoming appointment at this clinic, you will be contacted by the clinic to reschedule your appointment at a different outpatient location or to provide an alternate form of visit, such as by phone. For more information, patients of Cole Harbour Community Mental Health and Addictions can call our other Dartmouth location at 902-466-1830.

  • The following group primary care program areas in the Central Zone are cancelled: 
    • Community Health Teams
    • Diabetes Management Centres
    • Integrated Chronic Care Service
    • Hants Health and Wellness Team
    • Your Way to Wellness
    • Community Health and Wellness Centre
    • Please note that all one-on-one visits will continue for these service areas. Any patients who are unsure of whether or not this pertains to them, should contact their local clinic / team. 
       
  • INSPIRED program: Non-urgent home visits scheduled will be cancelled. Staff will be arranging telephone consultations with patients directly. Patients are instructed to call 902-898-6484 if they have any questions. 
     
  • Endoscopy: Only urgent/emergency procedures are going ahead. Patients whose scheduled procedures are being postponed will be contacted.
     
  • Tim Hortons at Cobequid Community Health Centre operating 7 a.m. to 2 p.m. only, Monday to Friday.
     
  • VG Farmers Market held weekly on Fridays cancelled until further notice.
     
  • Starbucks Café at the Halifax Infirmary is closed to the public.

The following Mental Health & Addictions Program services will pause until further notice:

  • All group-based programs, group therapies/ treatments, and community outreach visits

  • Non-urgent home visits

  • Adolescent Outreach Services and Schools Plus, offered in various schools across the province;

  • Driving While Impaired and Smoking/Tobacco/Nicotine Cessation programming.

 

ADDITIONAL TEMPORARY CLOSURES

Thursday, April 2

  • The emergency department at Musquodoboit Valley Memorial Hospital is closed today, reopening at 8 a.m. on Saturday, April 4

Friday, April 3

  • The emergency department at Musquodoboit Valley Memorial Hospital is closed today, reopening at 8 a.m. on Saturday, April 4
  • The emergency department at Eastern Shore Memoria Hospital is closed today.

Saturday, April 4

  • The emergency department at Musquodoboit Valley Memorial Hospital opens at 8 a.m. today
  • The emergency department at Eastern Shore Memoria Hospital is closed today.

Sunday, April 5

  • The emergency department at Eastern Shore Memoria Hospital is closed today.

Monday, April 6

  • The emergency department at Eastern Shore Memoria Hospital is closed today, reopening at 8 a.m. on Tuesday, April 7.

 

Information for Cape Breton Island, Antigonish and Guysborough Counties

PLEASE NOTE: THE FOLLOWING CLOSURES ARE IN EFFECT UNTIL FURTHER NOTICE AS PART OF OUR RESPONSE TO COVID-19

  • All non-urgent diagnostic imaging appointments will be rescheduled and walk-in x-ray services will be closed.
  • All walk-in ECG services at Cape Breton Regional, Glace Bay, Northside General and New Waterford Consolidated Hospitals are suspended until further notice.
  • All NSHA libraries are closed
  • All group sessions for primary care and chronic disease management and wellness. That includes group medical visits, diabetes center group visits and classes, and cardiac rehab classes led by primary teams (not the cardiac rehab program in Sydney).
  • The following Mental Health & Addictions Program services will pause until further notice:
    • All group-based programs, group therapies/ treatments, and community outreach visits
    • Non-urgent home visits
    • Adolescent Outreach Services (including CaperBase Outreach Services) and Schools Plus offered in various schools across the province
    • Crossroads Clubhouse in Sydney
    • Addictions Day Treatment/Wellness Programming at Strait Richmond Hospital in Evanston and at Cape Breton Regional Hospital in Sydney
    • Driving While Impaired and Smoking/Tobacco/Nicotine Cessation programming.
       
  • Out-patient blood collection services will not close completely however, services will be reduced (i.e. reduction in hours and number of locations). You can find an up to date list of blood collection service disruptions here.  Patients who currently have requisitions for routine bloodwork are advised to contact their ordering physician or nurse practitioner for direction regarding their laboratory testing.
     
  • Cardiac Services
    • ECG service is suspended until further notice
      • Location:  Cape Breton Regional Hospital, Glace Bay, Northside General and New Waterford Consolidated Hospitals.
  • Ambulatory Care in Community Sites
    (There could be further changes.)
    • All non-urgent clinic visits have been canceled
    • Northside General Hospital
      • Ambulatory Care –  decreased to 3 days week - Tuesday, Wednesday, Friday
        • Transfusion medicine (blood transfusions, Iron, IVIG, phlebotomies) & urgent cases only, all other clinic work canceled
        • Complex Dressings – packings – that are unable to be done by patient 
      • Orthoptic Clinic
        • closed – urgent patients will be seen by appointment
    • Glace Bay Hospital
      • Ambulatory Care –  decreased to 3 days week Mon – Wed – Fri – oxygen therapy dressings, deep packings 
      • Medical Day Unit – continue with service to accommodate transfusion medicine (blood transfusions, Iron, IVIG, and Baby Bottle Chemo, IV ABX, Magnesium, Ferrlecit- will review treatments/patient list
      • Eye Clinic – patients will be triaged for urgent treatment only – eye lasers & injections
        • Doctor may require to see an emergent patient if they are on call for ophthalmology – appointments are spaced out to avoid congregation of people
    • New Waterford Consolidated
      • Ambulatory Care – decrease with service 2 days week – Tuesday  &  Friday
        • Transfusion medicine (blood transfusions, Iron, IVIG, IV ABX) & complex wound dressings

ADDITIONAL TEMPORARY CLOSURES

Thursday, Apr. 2

  • Glace Bay Hospital's emergency department is closed until Monday, Apr. 6 at 7 a.m.
  • Northside General Hospital's emergency department is closed until further notice to direct resources to other health needs.
  • Eastern Memorial Hospital's emergency department is open from 7 a.m. to 7 p.m. and closed overnight.
  • New Waterford Consolidated Hospital's emergency department is closed for facility maintenance. It will reopen when work is completed.

Friday, Apr. 3

  • Glace Bay Hospital's emergency department is closed until Monday, Apr. 6 at 7 a.m.
  • Northside General Hospital's emergency department is closed until further notice to direct resources to other health needs.
  • Eastern Memorial Hospital's emergency department is open from 7 a.m. to 7 p.m. and closed overnight.
  • New Waterford Consolidated Hospital's emergency department is closed for facility maintenance. It will reopen when work is completed.

Saturday, Apr. 4

  • Glace Bay Hospital's emergency department is closed until Monday, Apr. 6 at 7 a.m.
  • Northside General Hospital's emergency department is closed until further notice to direct resources to other health needs.
  • Eastern Memorial Hospital's emergency department is open from 7 a.m. to 7 p.m. and closed overnight.
  • New Waterford Consolidated Hospital's emergency department is closed for facility maintenance. It will reopen when work is completed.

Sunday, Apr. 5

  • Glace Bay Hospital's emergency department is closed until Monday, Apr. 6 at 7 a.m.
  • Northside General Hospital's emergency department is closed until further notice to direct resources to other health needs.
  • Eastern Memorial Hospital's emergency department is open from 7 a.m. to 7 p.m. and closed overnight.
  • New Waterford Consolidated Hospital's emergency department is closed for facility maintenance. It will reopen when work is completed.

Monday, Apr. 6

  • Glace Bay Hospital's emergency department reopens at 7 a.m. It also closes at 4 p.m. and reopens on Tuesday, Apr. 7 at 7 a.m.
  • Northside General Hospital's emergency department is closed until further notice to direct resources to other health needs.
  • Eastern Memorial Hospital's emergency department is open from 7 a.m. to 7 p.m. and closed overnight.
  • New Waterford Consolidated Hospital's emergency department is closed for facility maintenance. It will reopen when work is completed.

Tuesday, Apr. 7

  • Glace Bay Hospital's emergency department reopens at 7 a.m. It also closes at 4 p.m. and reopens on Wednesday, Apr. 8 at 7 a.m.
  • Northside General Hospital's emergency department is closed until further notice to direct resources to other health needs.
  • Eastern Memorial Hospital's emergency department is open from 7 a.m. to 7 p.m. and closed overnight.
  • New Waterford Consolidated Hospital's emergency department is closed for facility maintenance. It will reopen when work is completed.

Wednesday, Apr. 8

  • Glace Bay Hospital's emergency department reopens at 7 a.m. It also closes at 4 p.m. and reopens on Thursday, Apr. 9 at 7 a.m.
  • Northside General Hospital's emergency department is closed until further notice to direct resources to other health needs.
  • Eastern Memorial Hospital's emergency department is open from 7 a.m. to 7 p.m. and closed overnight.
  • New Waterford Consolidated Hospital's emergency department is closed for facility maintenance. It will reopen when work is completed.

Thursday, Apr. 9

  • Glace Bay Hospital's emergency department reopens at 7 a.m. It also closes at 4 p.m. and reopens on Friday, Apr. 10 at 7 a.m.
  • Northside General Hospital's emergency department is closed until further notice to direct resources to other health needs.
  • Eastern Memorial Hospital's emergency department is open from 7 a.m. to 7 p.m. and closed overnight.
  • New Waterford Consolidated Hospital's emergency department is closed for facility maintenance. It will reopen when work is completed.

Friday, Apr. 10

  • Glace Bay Hospital's emergency department reopens at 7 a.m. It also closes at 4 p.m. and reopens on Sunday, Apr. 12 at 7 a.m.
  • Northside General Hospital's emergency department is closed until further notice to direct resources to other health needs.
  • Eastern Memorial Hospital's emergency department is open from 7 a.m. to 7 p.m. and closed overnight.
  • New Waterford Consolidated Hospital's emergency department is closed for facility maintenance. It will reopen when work is completed.

                  Information for Colchester County and Municipality of East Hants, Cumberland County, and Pictou County

                  PLEASE NOTE: THE FOLLOWING CLOSURES ARE IN EFFECT UNTIL FURTHER NOTICE AS PART OF OUR RESPONSE TO COVID-19

                  EMERGENCY DEPARTMENTS

                  • All Saints Springhill Hospital emergency department is closed until further notice.
                  • South Cumberland Community Care Centre emergency department is closed until further notice.
                  • North Cumberland Memorial Hospital emergency department is closed 8 am to 8 pm until further notice.
                  • Lillian Fraser Memorial Hospital emergency department in Tatamagouche is closed until further notice.
                     
                  • All non-urgent diagnostic imaging appointments will be rescheduled and walk-in x-ray services will be closed.
                  • Out-patient blood collection services will not close completely however, services will be reduced (i.e. reduction in hours and number of locations). You can find an up to date list of blood collection service disruptions here.  Patients who currently have requisitions for routine bloodwork are advised to contact their ordering physician or nurse practitioner for direction regarding their laboratory testing.
                     
                  • All NSHA libraries are closed
                     
                  • ADHD Assessment Clinic held weekly at Colchester East Hants Health Centre in Truro is closed until further notice
                     
                  • All group based programs at the One Door Chronic Disease Management Clinic in New Glasgow are cancelled until March 31, possibly longer.
                     
                  • All group based programs at the Chronic Disease Management Clinic in at Colchester East Hants Health Centre in Truro are cancelled until March 31, possibly longer.
                     
                  • The Your Way 2 Wellness Program scheduled to begin in Elmsdale on April 1 has been postponed. 
                     
                  • Martha’s Place Gift Shop at the Aberdeen Hospital in New Glasgow is closed until further notice.
                  • The following Mental Health & Addictions Program services will pause until further notice:

                    • All group-based programs, group therapies/ treatments, and community outreach visits

                    • Non-urgent home visits

                    • Adolescent Outreach Services and Schools Plus, offered in various schools across the province

                    • New Hope Club in New Glasgow

                    • Driving While Impaired and Smoking/Tobacco/Nicotine Cessation programming.

                  ADDITIONAL TEMPORARY CLOSURES:

                  There are no additional temporary closures at this time.  Please check back before your visit.

                   

                  Information for Annapolis and Kings Counties, Digby, Shelburne and Yarmouth Counties, Lunenburg and Queens Counties

                   

                  PLEASE NOTE: THE FOLLOWING CLOSURES ARE IN EFFECT UNTIL FURTHER NOTICE AS PART OF OUR RESPONSE TO COVID-19

                  • All non-urgent diagnostic imaging appointments will be rescheduled and walk-in x-ray services will be closed.
                     
                  • Out-patient blood collection services will not close completely however, services will be reduced (i.e. reduction in hours and number of locations). Details regarding these changes will  be communicated as soon as they are available. Patients who currently have requisitions for routine bloodwork are advised to contact their ordering physician or nurse practitioner for direction regarding their laboratory testing.
                     
                  • Valley Regional Hospital outpatient blood collection will be closed as of Monday, March 23
                     
                  • Blood collection will be moved to Eastern Kings Memorial Health Centre (EKMHC) as of Tuesday, March 24
                    • EKMHC blood collection will be by appointment only – no walk-ins. Call for appointment. 
                    • Urgent blood collections only. People with routine requisitions will be asked to contact their provider for direction
                  • All NSHA libraries are closed
                     
                  • All gift shops in hospitals and facilities are closed until further notice. 
                     
                  • All Diabetes Education Group Sessions canceled 
                     
                  • All Group Medical Visits canceled
                     
                  • Cardiac Rehabilitation group at Yarmouth Regional Hospital
                     
                  • Live & Learn Sessions, Yarmouth Regional Hospital
                     
                  • Cardiac Rehabilitation at Bridgewater YMCA
                     
                  • Cardiac Risk Factor Clinics, non-urgent appointments cancelled
                     
                  • Diabetes Centre at Fishermen’s Memorial and Queens General Hospitals – all group and non-urgent appointments cancelled.
                     
                  • Fishermen’s Memorial Hospital - Asthma / COPD, non-urgent appointments cancelled.
                     
                  • Cardiac Rehabilitation at Valley Regional Hospital and Acadia University
                     
                  • Diabetes Centre group and non-urgent appointments at Valley Regional, Soldiers Memorial and Annapolis Community Health Centre.
                     
                  • Cardiac Investigation Walk-in clinics at Western Kings Memorial Health Centre & Annapolis Community Health Centre
                     
                  • Persistent Pain Management Information Session in Western Kings Memorial Health Centre
                     
                  • 4 The Health Of It  - Community wellness programs in Wolfville, Berwick, Middleton and Annapolis Royal
                     
                  • Your Way To Wellness sessions
                     
                  • Post Partum Wellness groups in Kentville and Greenwood       
                              
                  • Out-patient blood collection services will be reduced (i.e. reduction in hours, number of locations, many by appointment only).   You can find an up to date list of blood collection service disruptions here.
                  • The following Mental Health & Addiction Program services will pause until further notice:

                    • All group-based programs, group therapies/ treatments, and community outreach visits

                    • Non-urgent home visits

                    • Adolescent Outreach Services and Schools Plus, offered in various schools across the province;

                    • Beacon Program in Kentville

                    • Driving While Impaired and Smoking/Tobacco/Nicotine Cessation programming.

                  ADDITIONAL TEMPORARY CLOSURES

                  Thursday, April 2

                  • Annapolis Community Health Centre's collaborative emergency centre (CEC) is closed from 8 a.m. to 8 p.m.
                  • Western Kings Memorial Health Centre after-hours access clinic is closed tonight, from 5 to 9 p.m. It re-opens Friday, April 3 at 5 p.m.

                  Friday, April 3

                  • Soldiers Memorial Hospital's emergency department is closed at 9 p.m. until Saturday, April 4, at 8 a.m.

                  Saturday, April 4

                  • Soldiers Memorial Hospital's emergency department opens at 8 a.m.