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Eastern Memorial Hospital is located in Canso, Nova Scotia. Just 130 kms from St. Martha's Regional Hospital, Eastern Memorial Hospital serves the health care needs of the residents of local communities in the eastern portion of Guysborough County.
Administrative Switchboard: 902-366-2794
Please note: There are currently visitor restrictions in place due to COVID-19. Please visit www.nshealth.ca/temporaryclosures for up-to-date information.
Visitors are welcome daily according to patient preference and care needs. Please check with nursing staff.
*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.
Free parking.
Free public WiFi.
Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.
When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.
When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room
You can find updated information about costs associated with semi-private and private Rooms in the hospital here.
You can find updated information about fees and bill payments for Canadians and out of country patients here.
Bedside TV services are available in each of the patient rooms through Bell Satellite service. The following rates apply:
How to set up bedside TV service
Patients are encouraged to bring their own cell phone, or other communication device, along with chargers for any anticipated hospital stay.
To reach a patient, who doesn't have their own communication device, please call the main switchboard at 902-366-2794.
During your stay at the hospital, you will receive breakfast, lunch and supper daily. You can choose from a variety of options each day. The menus typically include:
If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive.
The procedure for ordering meals will be further discussed on admission by dietetic technicians. If you need help filling out your menu, or feel you or your family member may be unable fill out the menus daily, please talk to the dietetic technicians.
Lighthouse Café, main level
Hours of operation:
Open daily: 10 a.m. to 10:30 a.m., noon to 1 p.m., 3 p.m. to 3:30 p.m. and 5 p.m. to 5:45 p.m.
Requests for spiritual care can be made by patients, family member and/or any member of the inter-disciplinary health care team.
Eastern Memorial Hospital emergency department in Canso is temporarily closed and will reopen on Friday, September 4 at 12 p.m. (noon).
Virtual urgent care is available onsite Thursday to Sunday from 8 a.m. to 6:45 p.m.
Ask your primary care provider for a referral to a Diabetes Centre. It will be reviewed by our team and you will be contacted for an appointment.
Tel: (902) 366-2794
Fax: (902) 366-2740
Closed for holidays.
Book your blood collection appointment online
Appointments are required for blood collection service.
If you have a referral, you may book an appointment for blood collection at this location anytime online or by calling toll-free 1-855-867-8821, Monday to Friday, 7:15 am to 2:45 pm (excluding holidays).
Samples must be collected using the water testing bottles provided by NS Health. E.Coli & Coliform testing is a white top 100 ML bottle / Chemical & Mineral testing is a black top 200 ML bottle
Bacterial testing is currently not available at this location. Please drop samples to Bureau Veritas Laboratories, 465 George St, Sydney, NS (902-567-1255). Chemical testing is still available through the NSH clinical laboratories and sent to CZ Environmental Services.
Eastern Memorial Laboratory from 8:00 a.m. to 2:00 p.m.
The department is on the main level of the hospital. Please go directly to the department and ring the bell.
Virtual urgent care is available Monday and Tuesday from 8 a.m. to 6:45 p.m.; Wednesday from 8 a.m. to 2:30 and Thursday to Sunday from 8 a.m. to 6:45 p.m. Hours are subject to change. Patient registration ends 30 minutes before closing.
To access virtual urgent care, anyone with urgent but non-life-threatening health concerns over the age of five can come to the emergency department to see the triage nurse. If you meet the criteria for virtual urgent care, a Nova Scotia Health team member will support you by providing the technology and a quiet space for your virtual appointment with a physician.
Other care options when the emergency department is closed:
Canso Medical Clinic is open Monday to Friday from 8:30 a.m. to 4:30 p.m. by appointment only. Call 902-366-2633 when the clinic is open to make an appointment.
If you need help immediately, call 911.
To access the mental health mobile crisis team call 902-429-8167 or toll-free at 1-888-429-8167. This is a 24 hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment.
phone: (902) 366-2225
Virtual urgent care is available during these hours, when the emergency department is open or closed. Hours are subject to change.
Appointments are walk-in only and cannot be booked in advance.
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Nova Scotia Health's new One Person One Record system has rolled out at facilities in the Halifax Regional and West Hants municipalities, and some provincial Mental Health and Addictions Program services.
During this time of transition to a better patient-record system, our teams will keep working to get you the care you need.
You may notice staff in purple vests helping our care teams use the new system.
We appreciate your patience and understanding.
Learn MoreMuch of Nova Scotia's healthcare program and service information is now available on the YourHealthNS mobile app. Download for free on the Apple Store and Android Apps for Google Play.
