Skip to main content

Routine IT maintenance on Wednesday, June 19 will cause service interruptions between midnight and 6:00am affecting the YourHealthNS app and on-line appointment booking including COVID-19 testing, blood collection, X-Ray, EKG and the Need a Family Practice Registry.  We apologize for any inconvenience.

South Shore Regional Hospital

South Shore Regional Hospital is a primary and secondary care hospital. It is a designated district trauma centre with medical, surgical, intensive care, obstetrics and mental health in-patient beds.

Contact

Patient Switchboard: 902-543-9167
Administrative Switchboard: 902-543-4603

Parking

A $4 parking fee will be charged when you exit the parking lot. Please make sure you have the correct change before leaving the hospital. Change and banking machines are located near the main entrance. If you need help when exiting the parking lot, press the intercom button to speak to an operator.

Weekly and monthly parking rates are available if needed. Contact the business office for information.

Visiting Hours

Visitors are welcome throughout the day according to patient preference and care needs.

*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.

WiFi and Internet access

Free public WiFi.

Semi-private and Private Rooms in Nova Scotia Hospitals

  • Private room: Includes one bed and one washroom. You can find current rates here.
  • Semi-private room: Includes two beds separated by curtains and one washroom. You can find current rates here.

Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.

When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.

When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room

You can find updated information about costs associated with semi-private and private Rooms in the hospital here.

Fees and Bill Payments

You can find updated information about fees and bill payments for Canadians and out of country patients here.

TV and Phone Service

TV Service
TV rental is available on most inpatient units. To order TV service (or transfer your service if you change rooms), dial 1-866-223-3686 from your bedside telephone. Payment can be made by Visa or MasterCard. 

The call centre is open from Monday to Friday: 9:30 a.m. to 9 p.m. and Saturdays from 2 p.m. to 6 p.m., except for statutory holidays.    

Phone Service

Bedside phone service is available on most inpatient units. There is a connection fee for this service. You will also be charged a daily rate and will be billed for any long distance calls. To request telephone service, dial 899 from your bedside telephone between 8:30 a.m. and 4:45 p.m. A representative will arrange to have your service connected within 24 hours (except for holidays).

Cell phones and other wireless devices may be used in some areas of the hospital. Please look for signs before using your device.  For the safety of patients, please turn off your cell phone when you are not in a cell phone-friendly area. 

Inpatient Meals

Dial for Dining is a patient meal order service which lets you order from a menu with a variety of healthy food choices. 

  • Step 1: You will get a menu with a variety of healthy food choices that match your dietary needs. 
  • Step 2: Choose from your Dial for Dining menu and dial 844 from your bedside phone to place your order. 
  • Step 3: Your meal will be delivered within 40 minutes. 

Microwave ovens, refrigerators, and ice machines are available on most nursing units for use by patients and visitors.

If you follow a special diet or have food-related allergies or sensitivities, be sure to let us know when you arrive. A clinical dietitian may visit you to talk about your needs. If your family wishes to bring food from home, please talk about this with your nurse before eating. Please do not leave perishable items at your bedside. Refrigerators are available on your unit. Label food items with your name, room number, and date. Snacks are available upon request.

Cafeteria and Vending Machines

Cafeteria, basement level
Hours of operation:
Monday to Friday: 7:30 a.m. to 1:30 p.m.
Weekends and holidays: closed

There are also vending machines across from the gift shop on the main level.

Gift Shop

Gift shop, main level
Hours of operation:
Monday to Friday: 10 a.m. to 8 p.m.
Saturday: 1 p.m. to 4 p.m.
Sunday: 2 p.m. to 4 p.m.

Spiritual Spaces and Quiet Rooms

Quiet rooms are available for families and friends to use when needed.

Bank Machines

A bank machine and a change machine are located near the main entrance. 

Having a Baby at SSRH

Watch this video to find out everything you need to know about having a baby at South Shore Regional Hospital:

 

Or Visit our Women and CHildren's Health Program page to learn more about our programs and services.

Specimen Testing Dropoff Site

Water Testing Dropoff Site

tue Jun 18 8:00 am - 12:00 pm
wed Jun 19 8:00 am - 12:00 pm
thu Jun 20 8:00 am - 12:00 pm
fri Jun 21 Closed
sat Jun 22 Closed
sun Jun 23 Closed
mon Jun 24 8:00 am - 12:00 pm

(902) 543-4603

Water sample must be collected the same morning as drop-off and not the evening before using the water testing bottle and requisition provided by NS Health.

E.coli & Coliform testing is a white top 100 ML bottle / Chemical & Mineral testing is a black top 200 ML bottle

Sample Bottle Pick-Up for Water Testing

SSRH Business Office Monday to Friday from 8:00 a.m. to 12:30 p.m. and 1:30 p.m. until 3:30 p.m.

SSRH Admitting & Switchboard (front desk registration) open 24/7

Blood Collection Location

Community-Based Cancer Clinics

Covid testing Centres

Emergency Care Site

tue Jun 18 Open 24 hours
wed Jun 19 Open 24 hours
thu Jun 20 Open 24 hours
fri Jun 21 Open 24 hours
sat Jun 22 Open 24 hours
sun Jun 23 Open 24 hours
mon Jun 24 Open 24 hours

The emergency department is on the main level of the hospital and is open 24 hours a day, 7 days a week*. Please go directly to the department and ring the bell.

If you need help immediately, call 911.

To access the mental health mobile crisis team call 902-429-8167 or toll-free at 1-888-429-8167. This is a 24 hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment. 

You can find estimated wait times for South Shore Regional Hospital and other select locations:

NSH Emergency Department wait times

Clinics, Programs and Services

After Hours Clinics

Offered at 3 locations

This clinic, program or service is not administered by Nova Scotia Health. Information may be out of date. Please confirm details with the clinic, program, or service provider.

Nova Scotia Health offers some After Hours Clinics that provide non-emergency care to people with or without a family doctor or nurse practitioner during weekday evenings and on weekends.

Patients...

tue Jun 18 5:00 pm - 8:40 pm
wed Jun 19 Closed
thu Jun 20 5:00 pm - 8:40 pm
fri Jun 21 Closed
sat Jun 22 Closed
sun Jun 23 Closed
mon Jun 24 Closed

Patients must book appointments by calling the clinic. No walk-in patients are accepted.

Call 902-527-5239 on Monday mornings to book an appointment. The phone will be answered at 8:30 a.m. until the appointments are full.

You will be given the next available appointment in the After Hours Clinic for the week.  Once the clinic is full for the week you will be directed on when to call to book appointments for the following week.

 

Cancer Patient Navigation

Offered at 8 locations

Cancer Patient Navigators are registered nurses with in-depth knowledge of cancer and the cancer system. They work with you, your family and your cancer care team throughout your treatment and...

Topics

Cardiovascular Risk Factor Clinic

Offered at 2 locations

This program is for people with a history of:

  • Heart attacks or angina
  • Heart surgery (heart transplant, coronary bypass, valve replacement, stenting)
  • Peripheral arterial disease
  • Stroke

Patients Receive:

  • A comprehensive...
Topics

A physician or nurse practitioner's referral is required (sent by fax to 902-543-8895)  and you must be a patient with a history of:

  • angina pectoris
  • acute coronary syndrome (heart attacks or unstable angina)
  • percutaneous coronary intervention (stenting)
  • coronary bypass surgery, valve replacement or cardiac transplant
  • peripheral arterial disease
  • cerebrovascular accident (brain attack) or transient ischemic attacks (mini stroke)
  • chronic heart failure and/or cardiomyopathy
  • Or at least three major cardiovascular risk factors (based on the 2009 Canadian Cardiovascular Society Guidelines) (smoking, diabetes, hypertension, dyslipidemia, family history of coronary artery disease in relatives under age 60).

tel: 902-543-4604 x 2222 for more information
fax: 902-543-8895

CAT Scan (CT)

Offered at 13 locations

CAT scans are a series of images that are made by a highly sophisticated computer and X-ray machine. CAT scans give more detailed pictures of bone and soft tissue organs...

tue Jun 18 7:30 am - 5:00 pm
wed Jun 19 7:30 am - 5:00 pm
thu Jun 20 7:30 am - 5:00 pm
fri Jun 21 7:30 am - 5:00 pm
sat Jun 22 Unavailable
sun Jun 23 Unavailable
mon Jun 24 7:30 am - 5:00 pm

A referral from your doctor or nurse practitioner is required.

Tel: 902-473-3618

How do I cancel/change my appointment?

Please call 1-844-I-REBOOK (1-844-473-2665). You will be asked to select the location of your CT scan appointment.

You will be connected with a team member who can cancel your appointment and help arrange for a new appointment. 

tue Jun 18 7:30 am - 4:30 pm
wed Jun 19 7:30 am - 4:30 pm
thu Jun 20 7:30 am - 4:30 pm
fri Jun 21 7:30 am - 4:30 pm
sat Jun 22 Unavailable
sun Jun 23 Unavailable
mon Jun 24 7:30 am - 4:30 pm

A referral from your doctor or nurse practitioner is required.

Tel: 902-473-3618

How do I cancel/change my appointment?

Please call 1-844-I-REBOOK (1-844-473-2665). You will be asked to select the location of your CT scan appointment.

You will be connected with a team member who can cancel your appointment and help arrange for a new appointment. 

COPD - INSPIRED COPD Outreach Program

Offered at 11 locations

The INSPIRED COPD Outreach Program brings together a team of professionals to provide education and support to people with COPD and their families in their homes to help them cope...

Topics

Bayers Lake Community Outpatient Centre

tue Jun 18 8:00 am - 4:00 pm
wed Jun 19 8:00 am - 4:00 pm
thu Jun 20 8:00 am - 4:00 pm
fri Jun 21 8:00 am - 4:00 pm
sat Jun 22 Unavailable
sun Jun 23 Unavailable
mon Jun 24 8:00 am - 4:00 pm

Tel: 902-719-6194
Fax: 902-425-4191
email: inspired@nshealth.ca

If you are a patient with moderate or advanced COPD who meets our eligibility criteria and would like to be part of the The INSPIRED COPD Outreach Program, please ask your family physician or respirologist to fill out the INSPIRED COPD outreach Program referral form.

*What zone am I in?

Early Mobility Program

Offered at 9 locations

To reduce the risk of people becoming frailer in hospital, Nova Scotia Health’s Frailty and Elder Care Network is taking steps to enhance how we deliver services to seniors and...

Cumberland Regional Health Care Centre

The Early Mobility Program is for patients aged 65+ in hospital who are moving well, but may be at risk of losing strength and mobility while in hospital are assessed by a member of the care team using the Clinical Frailty Scale. This could happen in the emergency department or on an inpatient unit. Based on their level of frailty, they may be referred to our Early Mobility Program during their hospital stay. If you have any questions about the Mobility Program, please ask a member of your care team.

Electrocardiogram (ECG/EKG)

Offered at 26 locations

The ECG/EKG is an abbreviation for electrocardiogram.  It is a simple and painless test that checks your heart rhythm and electrical activity.

How do I cancel/change my appointment? 

If you...

Topics

Cumberland Regional Health Care Centre

General inquiries:
Tel: 902-667-5267

A referral (requisition) from your doctor and an appointment are required for an EKG.

Patients with requisitions for EKGs can book an appointment at this location online at https://booking.nshealth.ca

Heart Function Clinics

Offered at 4 locations

Nova Scotia Health offers heart function clinics in locations around the province.

Please note that this program varies by location.

Referrals to the clinic are accepted from cardiology and internal medicine only.

Contact

Tel: 902-679-2657x1360
email: fiona.peacock@nshealth.ca

Program Details

Valley Regional Hospital Heart Function Clinic


The Valley Regional Hospital Heart Function Clinic offers education, optimization of heart failure medication, and therapies for people who have suffered heart failure. Patients will see a nurse and a specialist which may include a registered dietitian.

The visit includes education, drug therapies and more.

This service is only available to clients referred by a specialist.

Hip and Knee Pre-habilitation Program

Offered at 9 locations

The Hip and Knee Arthritis Pre-habilitation program helps you get mentally and physically ready for joint replacement surgery, so that you can have the best possible results from your surgery...

Bayers Lake Community Outpatient Centre

You will need a referral from the Orthopedic Assessment Clinic.

A completed referral form and updated X-rays are required to process the referral. Primary health care providers will need to arrange to have X-rays completed within one year, with specific views as indicated on the referral form.

Contact:

Pre-habilitation Program
Tel: 902-473-7187

Hip Arthritis and Hip Replacement

Offered at 14 locations

There are many options to help lower your pain and have a better quality of life when you have hip pain that is caused by arthritis. Knowing the tools to...

A completed referral form and updated X-rays are required to process the referral. Primary health care providers will need to arrange to have X-rays completed within one year, with specific views as indicated on the referral form.

Contact:

Tel: 902-460-3638

This is an Orthopedic Assessment Clinic (OAC) and Pre-habilitation Program Location

Interventional Radiology

Offered at 6 locations

Interventional radiology (also known as angiography) is a test guided by X-rays to diagnose or treat diseases in your body. These procedures are done using a needle and a narrow...

tue Jun 18 7:30 am - 5:00 pm
wed Jun 19 7:30 am - 5:00 pm
thu Jun 20 7:30 am - 5:00 pm
fri Jun 21 7:30 am - 5:00 pm
sat Jun 22 Unavailable
sun Jun 23 Unavailable
mon Jun 24 7:30 am - 5:00 pm

A referral from a primary care provider is required to access this service.

Contact:

Tel: 902- 473-7770

Knee Arthritis and Knee Replacement

Offered at 15 locations

There are many options to help lower your pain and have a better quality of life when you have knee pain that is often caused by arthritis. Knowing the tools...

Topics

A completed referral form and updated X-rays are required to process the referral. Primary health care providers will need to arrange to have X-rays completed within one year, with specific views as indicated on the referral form.

Contact:

Tel: 902-460-3638

This is an Orthopedic Assessment Clinic (OAC) and Pre-habilitation Program Location

Mammogram

Offered at 10 locations

This clinic, program or service is not administered by Nova Scotia Health. Information may be out of date. Please confirm details with the clinic, program, or service provider.

A mammogram is an x-ray image of the breast. It is used to help detect and diagnose breast diseases. Mammograms are used on women and men who have symptoms of...

Cumberland Regional Health Care Centre

tue Jun 18 7:30 am - 4:00 pm
wed Jun 19 7:30 am - 4:00 pm
thu Jun 20 7:30 am - 4:00 pm
fri Jun 21 7:30 am - 4:00 pm
sat Jun 22 Unavailable
sun Jun 23 Unavailable
mon Jun 24 7:30 am - 4:00 pm

Tel: 902-667-5400 x 6156

Women or men that have symptoms of a breast problem should to go to the family doctor and get a referral.  

Women over the age of 40 with no breast problems or implants may self-refer by calling the numbers below. Please have your health card number ready when you call.

HRM: 902-473-3960 or Toll-Free: 1-800-565-0548

Nuclear Medicine Tests

Offered at 9 locations

Nuclear medicine tests help diagnose a variety of diseases. A very small, safe amount of a medical isotope (radioactive substance) is injected into a vein, swallowed or breathed in. Specials...

tue Jun 18 7:30 am - 4:00 pm
wed Jun 19 7:30 am - 4:00 pm
thu Jun 20 7:30 am - 4:00 pm
fri Jun 21 7:30 am - 4:00 pm
sat Jun 22 Unavailable
sun Jun 23 Unavailable
mon Jun 24 7:30 am - 4:00 pm

A referral from your doctor is required to access this service.

Contact:

Tel: 902-473-3618

Nutrition Education and Counselling (Dietitians)

Offered at 22 locations

The following lists include some of the programs that are led by clinical dietitians. Please note that programs may vary by location. Please contact one of the locations listed below...

tue Jun 18 8:30 am - 4:30 pm
wed Jun 19 Unavailable
thu Jun 20 Unavailable
fri Jun 21 Unavailable
sat Jun 22 Unavailable
sun Jun 23 Unavailable
mon Jun 24 8:30 am - 4:30 pm

Contact

Tel: 902-485-2308

Occupational Therapy

Offered at 33 locations

Occupational Therapists work at most sites within the Nova Scotia Health Authority. These therapists work in both mental health and physical medicine settings. Therapists/assistants work with inpatients and outpatients in...

Bayers Lake Community Outpatient Centre

tue Jun 18 8:00 am - 4:00 pm
wed Jun 19 8:00 am - 4:00 pm
thu Jun 20 8:00 am - 4:00 pm
fri Jun 21 8:00 am - 4:00 pm
sat Jun 22 Unavailable
sun Jun 23 Unavailable
mon Jun 24 8:00 am - 4:00 pm

Occupational Therapists are primary care professionals (just like doctors and dentists) which means you can complete an Outpatient Self Referral to go directly to an occupational therapist. In some circumstances your physician may be required to complete a Physician Outpatient Referral Form -  on your behalf.

Contact

Tel: 902-473-4628
Fax: 902-473-4872

Pre-admission (aka Pre-assessment) Clinic

Offered at 9 locations

The Pre Admission clinic is an information session that will prepare you for your upcoming surgery. It is an hour or sometimes longer patient information session with a nurse to...

Cumberland Regional Health Care Centre

To get an appointment at the clinic, you will be contacted by the pre-admission clerical support staff.

Contact

Pre-assessment Clinic
Tel: 902-667-5400 ext. 6445

 

Pre-anaesthesia Clinic

Offered at 2 locations

The Pre Anaesthesia Clinic is a Pre Operative clinic where patients that are moderate to high risk are seen prior to their scheduled  surgery by an Anaesthetist.

How do I

...

St. Martha's Regional Hospital

To get an appointment at the Pre-anaesthesia Clinic,  you must  be referred by your Surgeon or the  Registered Nurse in the Pre-admission Clinic

Contact

Tel: 902-867-4500 x 4498 or 902-867-4500 x 4466

Located on level 2

Primary Care Clinics

Offered at 20 locations

A primary care clinic provides short-term primary medical care for people on the Need a Family Practice Registry.

  • Your appointment may be provided in-person or virtually depending on your...

Bayers Lake Community Outpatient Centre

The Bayer’s Lake Primary Care Clinic sees both attached patients who are taken from the Need A Family Practice Registry and unattached patients who are referred to a primary care clinic such as Bayer’s Lake. Unattached patients are referred directly from the VirtualCareNS platform.

Psychosocial Oncology

Offered at 6 locations

Psychosocial Oncology Health Care Professionals provide psychotherapy and counselling to cancer patients and their families to help them deal with the emotional and practical impact of cancer.  Many people who...

Topics

Rapid Access TIA (Transient Ischemic Attack) and Stroke Secondary Prevention Clinic

Offered at 1 location

The TIA Clinic has been designed to provide:

  • clinical evaluation by a Registered Nurse to assess for neurological deficits
  • review of diagnostics attempt to explain etiology
  • urgent identification of risk...

Referrals can be sent by fax (902-543-8895) from physicians and NPs who suspect that their patient may have had a TIA.

Contact

ph: 902-543-4604 ext 2222 for more information
fax: 902-543-8895

Program Information 
The Rapid Access  Transient ischemic attack (TIA) and Stroke Secondary Prevention Clinic provides rapid assessment by a Nurse Practitioner (NP) of patients who have experienced transient stroke-like symptoms who present to the emergency department or in the primary health care setting.

This clinic aims to rapidly identify patients who have experienced a TIA, and streamline patients with critical stenosis of the carotid arteries to surgical evaluation to reduce the risk of stroke. Patients will receive a neurologic examination by the Nurse Practitioner.

The TIA clinic will also  arrange diagnostic tests, if not already completed, such as carotid dopplers, CT scan of the head, ECG and holter monitoring and echocardiography if necessary to identify the underlying cause of their clinical presentation and treat any risk factors that could place the patient at risk of stroke.

Sexual Assault Nurse Examiner (SANE) Program

Offered at 22 locations

Sexual Assault Nurse Examiners (SANEs) are registered nurses who have completed specialized education and clinical preparation in medical forensic care for patients who have experienced sexual assault or abuse. Delivered...

SANE services are supportive, nonjudgmental and confidential. SANE care can be provided to you by doing one of the following:

  • Go to any open emergency department. At those centres where SANE Program response is provided, the staff will call the SANE. At other locations, staff will coordinate care or provide information regarding nearest SANE response site.
  • Call local police or RCMP
  • Through your primary health care provider
  • Call the SANE 24 hour response line for this area at 1-877-880-SANE (7263)

Ultrasound

Offered at 21 locations

Ultrasounds are used to view and take pictures of the organs inside your body. It uses high-frequency sound waves which cannot be heard. These sound waves bounce off of tissues...

Bayers Lake Community Outpatient Centre

tue Jun 18 8:00 am - 4:00 pm
wed Jun 19 8:00 am - 4:00 pm
thu Jun 20 8:00 am - 4:00 pm
fri Jun 21 8:00 am - 4:00 pm
sat Jun 22 Closed
sun Jun 23 Closed
mon Jun 24 8:00 am - 4:00 pm

A referral from your primary care provider is required to access this service.

General inquiries:
Tel: 902-876-6429

Ultrasound is only available to adult (16+) patients at this location.

X-Ray

Offered at 41 locations

An x-ray takes images of internal body structures (bones and soft tissue) to help see an injury or disease. The x-ray using energy sources such as the high frequency electromagnetic...

Bayers Lake Community Outpatient Centre

tue Jun 18 8:00 am - 4:00 pm
wed Jun 19 8:00 am - 4:00 pm
thu Jun 20 8:00 am - 4:00 pm
fri Jun 21 8:00 am - 4:00 pm
sat Jun 22 Closed
sun Jun 23 Closed
mon Jun 24 8:00 am - 4:00 pm

A referral (requisition) from your primary care provider and an appointment are required for an x-ray.

General inquiries:
Tel: 902-876-6429

Services are only available to adult (16+) patients at this location.

All bookings can be made by calling 902-473-7771 or toll-free at 1-833-952-2782

Patients with requisitions for general x-rays can book an appointment at this location online at https://booking.nshealth.ca or call 902-473-7771 or toll-free at 1-833-952-2782, Monday to Friday, between the hours of 7:30 a.m. and 4 p.m. to schedule an appointment.

Accessing Primary Care

There are many ways to access primary care, even if you're not currently attached to a primary care provider.

Answer a few quick questions to receive personalized instructions for accessing Nova Scotia Health's primary care options near you including in-person, virtual and telephone options.

Get Started

Find Emergency Care

Use this tool to identify the emergency care options that are currently available nearest to you.

If this is a medical emergency, please call 9-1-1 for immediate assistance

Get Started

YourHealthNS App

Much of Nova Scotia's healthcare program and service information is now available on the YourHealthNS mobile app. Download for free on the Apple Store and Android Apps for Google Play.

©2024 Nova Scotia Health Authority. All rights reserved.