Nova Scotia Health Tick Service

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There are a variety of options for you in Nova Scotia to get help with your tick related health concerns.

Nova Scotia Health Tick Hotline

If you need support in choosing where to go for care for your tick related health concern, please call the tick hotline to speak with a registered nurse:

Call 902-266-7199 or toll free 1- 866- 266-7199. 

Monday to Friday 8-4.  Outside of regular hours you can leave a message or call 811

The Tick Talk Bot

The Tick Talk Bot assists people in removing attached ticks and seeking healthcare, if appropriate, after a tick bite.

At the time of a recent tick bite, the bot should answer questions about symptoms to watch for, when to seek medical care, and how to prevent future tick bites.

Primary Care Provider

Your primary care provider should be your first option for your tick related health concerns. Follow your routine process to schedule an appointment, if applicable.

Community Pharmacy Primary Care Clinic

Nova Scotia Community Pharmacy Primary Care Clinics are located at select pharmacies throughout the province. These pharmacist-led clinics provide extended services at no charge to people with a valid Nova Scotia Health Card. Services include assessment and prescribing for Strep Throat, Pink Eye, Urinary Tract Infections, Chronic Disease Management (Diabetes, Asthma, COPD), prescription renewals for all medications and more. Publicly funded vaccines for adults and children are also available at these clinics as well as medical injections (fees may apply).

Mobile Primary Care Clinics

Nova Scotia Health Mobile Primary Care Clinics provide health care for minor, non-urgent health concerns. You can access the mobile clinic if you do not have a primary care provider, or if you are unable to access your primary care provider in a timely manner.

Pharmacist Walk in Clinic+

Pharmacists and nurse practitioners work collaboratively in a clinical setting to offer health care to patients with or without a primary health care provider. This service is for non-urgent, non-life-threatening illnesses and injuries. See if there is clinic near you.

Urgent Treatment Centre

Urgent Treatment Centers are available for urgent, non-life- threatening illnesses or injuries.

Virtual Care Nova Scotia

Virtual Care Nova Scotia provides Nova Scotians who are on the “Need a Family Practice Registry” with free, online health care visits with a doctor or nurse practitioner until they are placed with a permanent family practice. If your name is NOT on the Need a Family Practice Registry, please call 811 or click this link to be placed on the list: Need a Family Practice Online Registration Form. Please note, this service is free of charge for Nova Scotians without a family doctor or nurse practitioner. You can find more information and hours of operation here.

Virtual Urgent Care

Nova Scotia Health Virtual Urgent Care is available to all Nova Scotians with or without a primary health care provider who have minor health care concerns. You must have a valid NS health card, email, and audio/video capable devices to access this service. Please call 1-833-413-0277 to schedule an appointment. Click this link for more information and hours of operation: Virtual Urgent Care.

Where to go for Health Care in Nova Scotia

Visit where to go for healthcare in Nova Scotia and select a region/zone to obtain a list of health care options near you.

Other resources and links

• etick - A mobile app and website where you can upload an image to identify different types of ticks.
• Communicable Diseases - Lyme Disease | novascotia.ca
• Tick safety - Government of Nova Scotia, Canada
• Where to access tick care in Nova Scotia poster (.pdf)

Submit your Feedback

We would love to hear your feedback on the Nova Scotia Tick Service.