Urgent Treatment Centres

Northside Urgent Treatment Centre

The Northside Urgent Treatment Centre provides care for those with unexpected, but non-life threatening health concerns with appointments offered within one to two days.

Some examples include:

  • mild abdominal pain
  • simple fractures
  • limb sprains
  • mild muscle strains/sprains
  • mild headaches
  • earaches
  • minor infections 
  • skin and eye irritations
  • mild asthma 
  • small lacerations 
  • short-term mental health support
  • minor respiratory issues

This guide (.pdf) can help you decide where to go in different situations.

The Northside Urgent Treatment Centre differs from an emergency department in that it provides care for non-life threatening injuries and illness, does not receive ambulances, and only see patients by appointment within one to two days.
 
Anyone experiencing a life-threatening illness or injury should call 911.

It is located at:

Northside General Hospital
520 Purves Street
PO Box 399
North Sydney, NS B2A 3M4
DIRECTIONS

Monday 8:30 a.m. – 7:30 p.m.
Tuesday 8:30 a.m. – 7:30 p.m.
Thursday – 8:30 a.m. – 7:30 p.m.
Saturday – 9:30 a.m. – 4:30 p.m.

*Hours are subject to change on holidays. Please check this page regularly for any updates* 

To book an appointment:

  • Call 902-794-8966 
  • Attend in person

You will be assessed to determine if you require an appointment later that day, or the next day the centre is open. If you require emergent care, you will be directed to the nearest emergency department. 

To assess you by phone or in person, a nurse will ask you questions about what has led you to request an appointment at the urgent treatment centre. 

They will also ask about existing health conditions and any medications you are taking. 

Once the nurse has gathered your information, they will do one of the following:

  • Book an appointment for that day
  • Book an appointment for the next day the centre is open.
  • Advise you to continue on to the nearest emergency department
  • Advise you to make an appointment with your family physician
  • If you do not have a primary care provider (physician or nurse practitioner), you are encouraged to register on the Need a Family Practice Registry
  • If already on the Need a Family Practice Registry, encourage you to call and book an appointment at a Primary Care Clinic in your community if available.

How do I prepare for my appointnment

When preparing for your appointment there are important items that you must bring with you. These include:

  • Provincial health card - If your health card is about to or has already expired and you have not received a new one in the mail, call 1-800-563-8880.
  • Any private health care insurance information - (Blue Cross, Maritime Medical, etc.)
  • Medication - A complete list of your medications, including any vitamins and supplements you take. 
  • A list of any known allergies and sensitivities

You may also wish to bring paper and a pen to write down important information or any questions you have for your doctor.

While we try to stay on schedule, there is often a wait. You may wish to bring a book or something else to make the wait more enjoyable. Please arrive 15 minutes prior to your scheduled appointment

Please note: We are not responsible for any lost or missing items.

What will happen at my appointment?

When you arrive for your appointment, you will be required to answer COVID-19 screening questions.  If you have a support person with you, they will be required to show proof of vaccination. You may also be asked to provide a piece of government issued identification.

You will then register with the registration clerk.

You will eventually be called in for your appointment with the physician.  They will review your assessment, and what brought you to the urgent treatment centre. They may ask about existing health conditions and any medications you are taking. They may also check your breathing, pulse blood pressure and temperature too.

Learn More

Northside Urgent Treatment Centre Information Session (youtube video)

Know where to go (.pdf)

Parrsboro Urgent Treatment Centre

Starting mid-December 2021, residents of Parrsboro will have access to urgent health care treatment at the Parrsboro Urgent Treatment Centre located at South Cumberland Community Care Centre.  It will provide care for those in Cumberland South with unexpected, non-life-threatening health concerns that require same day treatment.  Some examples include earaches, sore throat, minor cuts, strains and sprains, and mild mental health support. The centre is available to people with or without a family doctor or nurse practitioner.
 
Read the government news release here.
 
The Parrsboro Urgent Treatment Centre differs from an emergency department in that it will provide care for non-life threatening injuries and illness and does not receive ambulances.
 
More information on this new service model will be made available on this website.  Please continue to visit this site for hours of operation and registration information.
 
Location, hours and contact information
Parrsboro Urgent Treatment Centre
South Cumberland Community Care Centre
50 Jenks Avenue
Parrsboro, NS B0M 1S0
Administrative Switchboard: 902-254-2540, Option 1
Hours of operation are being confirmed. Please check this page regularly for any updates.
 
How do I get an appointment?

-Attend in person or
-To book an appointment
Call 902 254 2540, Option 1

You will be assessed to determine if you require an appointment later that day, or the next day the centre is open. If you require emergent care, you will be directed to the nearest emergency department.
 
To assess you by phone or in person, a nurse will ask you questions about what has led you to request an appointment at the urgent treatment centre.
 
They will also ask about existing health conditions and any medications you are taking.
 
Once the nurse has gathered your information, they will do one of the following:
  • Book an appointment for that day
  • Book an appointment for the next day the centre is open
  • Advise you to continue on to the nearest emergency department
  • Advise you to make an appointment with your family doctor
  • If you do not have a primary care provider (doctor or nurse practitioner), you are encouraged to register on the Need a Family Practice Registry.
  • If already on the Need a Family Practice Registry, encourage you to call and book an appointment at a Primary Care Clinic in your community if available.
 
How do I prepare for my appointment?
 
When preparing for your appointment there are important items that you must bring with you. These include:
  • Provincial health card - If your health card is about to or has already expired and you have not received a new one in the mail, call 1-800-563-8880.
  • Any private health care insurance information - (Blue Cross, Maritime Medical, etc.)
  • Medication - A complete list of your medications, including any vitamins and supplements you take.
  • A list of any known allergies and sensitivities
  • You may also wish to bring paper and a pen to write down important information or any questions you have for your doctor.
While we try to stay on schedule, there is often a wait. You may wish to bring a book or something else to make the wait more enjoyable. Please arrive 15 minutes prior to your scheduled appointment
 
Please note: We are not responsible for any lost or missing items.
 
What will happen at your appointment
 
When you arrive for your appointment, you will be required to answer COVID-19 screening questions.  If you have a support person with you, they will be required to show proof of COVID vaccination. You may also be asked to provide a piece of government issued identification.
 
You will then register with the registration clerk.
 
You will eventually be called in for your appointment with the doctor or nurse practitioner.  They will review your assessment, and what brought you to the urgent treatment centre. They may ask about existing health conditions and any medications you are taking. They may also check your breathing, pulse, blood pressure and temperature too.