Stephanie MacLellan has dedicated her life to supporting vulnerable communities, making her a natural fit for palliative care volunteering. With 25 years of experience working with children with special needs and six years assisting elderly residents, she developed deep empathy and a strong connection to those in need. "I always thought palliative care would be a good fit for me," she explains.
As a volunteer, MacLellan spends her weekly shifts connecting with patients and families. She starts her day reviewing patient updates before making rounds to visit those open to company. Whether she’s listening to life stories, offering comfort to families, or assisting staff, her role is dynamic and meaningful. "You’re not just supporting the patient; you’re supporting the families as well," she says.
One patient’s words continue to inspire her: “It’s not about the things that happen to you, but how you handle them moving forward.” For MacLellan, moments like these highlight the privilege of her work.
Palliative care has shaped her perspective on life. "It’s made me more grateful and reflective," she shares. "I thought it would be sad, but it’s not—the patients’ positivity is amazing."
Despite challenges, such as supporting patients in pain, MacLellan finds immense reward in the connections she forms. "Listening to their stories and witnessing their strength is an honor," she says. Her experience also highlights the collaborative nature of palliative care. Volunteers and staff work closely to ensure patients and families feel supported. "It’s a team effort, and volunteers are a vital part of it," she explains.
Ultimately, MacLellan hopes her quiet presence has enriched lives. "I feel privileged to be part of this journey," she says, calling palliative care "the gem of the healthcare system."
