Who can participate in the VirtualCareNS pilot program?
- Hold a valid Nova Scotia Health Card Number;
- Be able to access the internet through a computer or mobile device; and
- Have a valid e-mail that they regularly use.
How are patients contacted to participate?
Location, contact information and hours
How do I prepare for my appointment?
What should I expect at my appointment?
Speaking to a primary care provider using VirtualCareNS is similar to having an in person medical appointment. If your health care concern can’t be resolved virtually, there is a process in place to arrange for in-person care or other specialized services.
Please note controlled substances cannot be prescribed in a virtual care setting as per College of Physicians and Surgeons of Nova Scotia guidelines.
If I have issues, where do I go for support?
For support with VirtualCareNS please contact firstname.lastname@example.org. For issues with the Maple app, you can contact Maple directly through your app.