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New Waterford Consolidated Hospital

The New Waterford Consolidated Hospital is one of the community hospitals that operate as part of a four hospital complex that includes Northside General, Glace Bay and the Cape Breton Regional hospitals. As a community hospital, it serves New Waterford and surrounding communities.


Patient Switchboard: 902-862-7121
Administrative Switchboard: 902-862-6411

Visiting Hours

Visitors are welcome between the hours of 8 a.m. and 8 p.m. 

*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.


A $3 parking fee will be charged when you exit the parking lot. Please make sure you have the correct change before leaving the hospital.

You can buy weekly and monthly parking passes at administrative office on the main level. They can be purchased with cash, debit or credit card. The follow rates apply:

  • $15 for weekly pass
  • $30 for a monthly pass. 

Wifi and Internet Access

There is free public Wifi. To request access, send an email to requesting connection. There will be an automated reply with the information required.

Semi-private and Private Rooms in Nova Scotia Hospitals

  • Private room: Includes one bed and one washroom. You can find current rates here.
  • Semi-private room: Includes two beds separated by curtains and one washroom. You can find current rates here.

Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.

When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.

When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room

You can find updated information about costs associated with semi-private and private Rooms in the hospital here.

Fees and Bill Payments

You can find updated information about fees and bill payments for Canadians and out of country patients here.

TV and Phone in Your Room

TV Service
TVs are available in most patient rooms. There is a cost to setting up TV services. Please check with your nursing staff.

Phone Service
Bedside phones are also available in most patient rooms. 

To connect your phone service, dial 499 from your bedside telephone and a BellAliant representative will arrange to have your telephone service connected, transferred to another bed, or disconnected.

When you are discharged remember to dial 499 to request that your phone be disconnected so that billing is stopped.

Daily service and connection charges are billed to your BellAliant home telephone account. 

If you are with another provider, BellAliant will create a separate account for the duration of your hospital stay. 

Inpatient Meals

During your stay at the hospital, you will receive breakfast, lunch and supper daily. If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive. Food is provided based on your doctor’s diet order.  Please check with nursing staff if you have any questions about ordering your food.

Cafeteria and Vending Machines

Cafeteria, basement level.
Hours of operation:
Monday to Friday: 9 a.m. to 10 a.m.
Wednesday and Thursdays: 11:30 a.m. to 1 p.m.

Spiritual Spaces and Quiet Rooms

There is a chapel in the hospital. There are also designated family rooms in the medical/surgical and continuing care units. Please check with nursing staff if you would like to use one.

Blood Collection Location

Diabetes Centre

Public Health Office

Clinics, Programs and Services

Electrocardiogram (ECG/EKG)

Offered at 25 locations

The ECG/EKG is an abbreviation for electrocardiogram.  It is a simple and painless test that checks your heart rhythm and electrical activity.

How do I cancel/change my appointment? 

If you...


General inquiries:
Tel: 902-366-2794

A referral (requisition) from your doctor and an appointment are required for an EKG.

Patients with requisitions for EKGs can book an appointment at this location online at

Occupational Therapy

Offered at 33 locations

Occupational Therapists work at most sites within the Nova Scotia Health Authority. These therapists work in both mental health and physical medicine settings. Therapists/assistants work with inpatients and outpatients in...

Bayers Lake Community Outpatient Centre

fri Dec 1 8:00 am - 4:00 pm
sat Dec 2 Unavailable
sun Dec 3 Unavailable
mon Dec 4 8:00 am - 4:00 pm
tue Dec 5 8:00 am - 4:00 pm
wed Dec 6 8:00 am - 4:00 pm
thu Dec 7 8:00 am - 4:00 pm

Occupational Therapists are primary care professionals (just like doctors and dentists) which means you can complete an Outpatient Self Referral to go directly to an occupational therapist. In some circumstances your physician may be required to complete a Physician Outpatient Referral Form -  on your behalf.


Tel: 902-473-4628
Fax: 902-473-4872

Primary Care Clinics

Offered at 18 locations

A primary care clinic provides short-term primary medical care for people on the Need a Family Practice Registry.

  • Your appointment may be provided in-person or virtually depending on your...

Eastern Kings Memorial Community Health Centre

fri Dec 1 5:00 pm - 9:00 pm
sat Dec 2 Unavailable
sun Dec 3 10:00 am - 5:00 pm
mon Dec 4 5:00 pm - 9:00 pm
tue Dec 5 5:00 pm - 9:00 pm
wed Dec 6 5:00 pm - 9:00 pm
thu Dec 7 5:00 pm - 9:00 pm

Call Monday to Friday after 8:00 a.m. for an appointment.

Tel: 902-542-2266


Offered at 21 locations

Ultrasounds are used to view and take pictures of the organs inside your body. It uses high-frequency sound waves which cannot be heard. These sound waves bounce off of tissues...


Offered at 41 locations

An x-ray takes images of internal body structures (bones and soft tissue) to help see an injury or disease. The x-ray using energy sources such as the high frequency electromagnetic...

Accessing Primary Care

There are many ways to access primary care, even if you're not currently attached to a primary care provider.

Answer a few quick questions to receive personalized instructions for accessing Nova Scotia Health's primary care options near you including in-person, virtual and telephone options.

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Find Emergency Care

Use this tool to identify the emergency care options that are currently available nearest to you.

If this is a medical emergency, please call 9-1-1 for immediate assistance

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