Skip to main content

Northside General Hospital

Northside General is one of the community hospitals that operate as part of a four hospital complex that includes New Waterford Consolidated, Glace Bay and the Cape Breton Regional hospitals. It serves the communities of North Sydney, Sydney Mines and surrounding areas.


Main Switchboard: 902-794-8521
Patient Switchboard: 902-794-4404

Urgent Treatment Centre

Northside General does not have an emergency department

You can learn more about the Northside Urgent Treatment Centre including hours of operation and how to make an appointment here.

Visiting Hours

Visitors are welcome between the hours of 8 a.m. and 8 p.m. Please check with nursing staff, if you want to visit outside of the standard visiting hours. 

*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.


A $3 parking fee will be charged when you exit the parking lot. Please make sure you have the correct change before leaving the hospital.

You can buy weekly and monthly parking passes at the Northside Hospital Foundation office near the hospital’s rear entrance. They can be purchased with cash, debit or credit card. The follow rates apply:

  • $15 for weekly pass
  • $30 for a monthly pass. 

WiFi and Internet Access

There is free public Wifi. To request access, send an email to requesting connection. There will be an automated reply with the information required.

Semi-private and Private Rooms in Nova Scotia Hospitals

  • Private room: Includes one bed and one washroom. You can find current rates here.
  • Semi-private room: Includes two beds separated by curtains and one washroom. You can find current rates here.

Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.

When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.

When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room

You can find updated information about costs associated with semi-private and private Rooms in the hospital here.

Fees and Bill Payments

You can find updated information about fees and bill payments for Canadians and out of country patients here.

TV and Phone in your Room

TV Service 
TVs are available in most patient rooms. There is a cost to setting up TV services. Please check with your nursing staff.

Phone Service 
Bedside phones are also available in most patient rooms. 

To connect your phone service, dial 499 from your bedside telephone and a BellAliant representative will arrange to have your telephone service connected, transferred to another bed, or disconnected.

When you are discharged remember to dial 499 to request that your phone be disconnected so that billing is stopped.

Daily service and connection charges are billed to your BellAliant home telephone account. 

If you are with another provider, BellAliant will create a separate account for the duration of your hospital stay. 

Inpatients Meals

During your stay at the hospital, you will receive breakfast, lunch and supper daily. If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive. Food is provided based on your doctor’s diet order.  Please check with nursing staff if you have any questions about ordering your food. 

Cafeteria and Vending Machines

Cafeteria, level 1  
Hours of operation: 
Monday to Friday: 9:30 a.m. to 10:30 a.m., 11:30 a.m. to 1 p.m. and 1:50 to 2 p.m. 
Saturday and Sunday: 9:30 a.m. to 10:30 a.m. and 11:30 a.m. to 1 p.m.

Spiritual Spaces and Quiet Rooms

There is a chapel located on the 5th floor in the north wing.

Diabetes Centre

Blood Collection Location

Urgent Treatment Centre

fri Dec 1 Unavailable
sat Dec 2 9:00 am - 4:30 pm
sun Dec 3 Unavailable
mon Dec 4 8:00 am - 7:30 pm
tue Dec 5 8:00 am - 7:30 pm
wed Dec 6 9:00 am - 4:30 pm
thu Dec 7 8:00 am - 7:30 pm

Hours are subject to change.

To make an appointment*, call 902-794-8966 or attend in person.

*Please note, there are a specific number of appointments available each day at the UTC.

Once those appointments are booked up, we will update the UTC voicemail, and place a sign in the UTC entrance letting the public know.

We ask that you call back or attend in person the next day the UTC is open to book an appointment.   If you require emergent care for a life-threatening illness or injury, please call 911.

You can also call 811 to speak with a registered nurse.

You will be assessed to determine if you require an appointment later that day, or the next day the centre is open. If you require emergent care, you will be directed to the nearest emergency department. 

To assess you by phone or in person, a nurse will ask you questions about what has led you to request an appointment at the urgent treatment centre. 

They will also ask about existing health conditions and any medications you are taking. 

Once the nurse has gathered your information, they will do one of the following:

  • Book an appointment for that day
  • Book an appointment for the next day the centre is open.
  • Advise you to continue on to the nearest emergency department
  • Advise you to make an appointment with your family physician
  • If you do not have a family doctor or nurse practitioner, encourage you to register on the Need a Family Practice Registry. To register go to  or call 811.
  • If already on the Need a Family Practice Registry, we encourage you to call and book an appointment at a Primary Care Clinic in your community if available. VirtualCareNS may also be an option for you. 

Public Health Office

Clinics, Programs and Services

Chronic Pain Services

Offered at 10 locations

Chronic pain services helps individuals manage pain and improve their health, function and well-being. The chronic pain teams provides assessments, treatments and education for people with chronic pain.   

The teams...

fri Dec 1 8:00 am - 4:00 pm
sat Dec 2 Closed
sun Dec 3 Closed
mon Dec 4 8:00 am - 4:00 pm
tue Dec 5 8:00 am - 4:00 pm
wed Dec 6 8:00 am - 4:00 pm
thu Dec 7 8:00 am - 4:00 pm

A referral from your primary care provider (doctor or Nurse Practitioner) is required to be seen in one of our clinics.   


Tel: 902-473-4130
Fax: 902-473-4126

Electrocardiogram (ECG/EKG)

Offered at 25 locations

The ECG/EKG is an abbreviation for electrocardiogram.  It is a simple and painless test that checks your heart rhythm and electrical activity.

How do I cancel/change my appointment? 

If you...


North Cumberland Memorial Hospital

General inquiries:
Tel: 902-243-2521

A referral (requisition) from your doctor and an appointment are required for an EKG.

Patients with requisitions for EKGs can book an appointment at this location online at

Occupational Therapy

Offered at 33 locations

Occupational Therapists work at most sites within the Nova Scotia Health Authority. These therapists work in both mental health and physical medicine settings. Therapists/assistants work with inpatients and outpatients in...

fri Dec 1 8:30 am - 12:30 pm
sat Dec 2 Unavailable
sun Dec 3 Unavailable
mon Dec 4 8:30 am - 12:30 pm
tue Dec 5 8:30 am - 12:30 pm
wed Dec 6 Unavailable
thu Dec 7 8:30 am - 12:30 pm

Tel: 902-752-7600x2420 (to book an appointment) or 902-902-485x2315 (department number)
Fax: 902-485-4434


Offered at 7 locations

Orthoptists are allied health professionals in ophthalmology who specialize in ocular motility and visual development. Their primary role is to investigate and aid in the diagnosis of visual system dysfunctions...

fri Dec 1 8:30 am - 4:30 pm
sat Dec 2 Unavailable
sun Dec 3 Unavailable
mon Dec 4 8:30 am - 4:30 pm
tue Dec 5 8:30 am - 4:30 pm
wed Dec 6 8:30 am - 4:30 pm
thu Dec 7 8:30 am - 4:30 pm

Appointments are by referral from ophthalmology or neurology only.


Phone: (902) 794-1738

Primary Care Clinics

Offered at 18 locations

A primary care clinic provides short-term primary medical care for people on the Need a Family Practice Registry.

  • Your appointment may be provided in-person or virtually depending on your...
fri Dec 1 9:00 am - 4:30 pm
sat Dec 2 Unavailable
sun Dec 3 Unavailable
mon Dec 4 Unavailable
tue Dec 5 Unavailable
wed Dec 6 9:00 am - 4:30 pm
thu Dec 7 9:00 am - 4:30 pm

Please call for an appointment:  902-794-5400


Offered at 21 locations

Ultrasounds are used to view and take pictures of the organs inside your body. It uses high-frequency sound waves which cannot be heard. These sound waves bounce off of tissues...

Inverness Consolidated Memorial Hospital

fri Dec 1 8:00 am - 4:00 pm
sat Dec 2 Closed
sun Dec 3 Closed
mon Dec 4 8:00 am - 4:00 pm
tue Dec 5 8:00 am - 4:00 pm
wed Dec 6 8:00 am - 4:00 pm
thu Dec 7 8:00 am - 4:00 am

A referral from your primary care provider is required to access this service.


Tel: 902-258-1922


Offered at 41 locations

An x-ray takes images of internal body structures (bones and soft tissue) to help see an injury or disease. The x-ray using energy sources such as the high frequency electromagnetic...

Auxiliaries and Foundations

Find Emergency Care

Use this tool to identify the emergency care options that are currently available nearest to you.

If this is a medical emergency, please call 9-1-1 for immediate assistance

Get Started

Accessing Primary Care

There are many ways to access primary care, even if you're not currently attached to a primary care provider.

Answer a few quick questions to receive personalized instructions for accessing Nova Scotia Health's primary care options near you including in-person, virtual and telephone options.

Get Started

©2023 Nova Scotia Health Authority. All rights reserved.