Closed for holidays.
Northside General is one of the community hospitals that operate as part of a four hospital complex that includes New Waterford Consolidated, Glace Bay and the Cape Breton Regional hospitals. It serves the communities of North Sydney, Sydney Mines and surrounding areas.
Urgent Treatment Centre
Northside General does not have an emergency department
You can learn more about the Northside Urgent Treatment Centre including hours of operation and how to make an appointment here.
Visitors are welcome between the hours of 8 a.m. and 8 p.m. Please check with nursing staff, if you want to visit outside of the standard visiting hours.
*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.
A $3 parking fee will be charged when you exit the parking lot. Please make sure you have the correct change before leaving the hospital.
You can buy weekly and monthly parking passes at the Northside Hospital Foundation office near the hospital’s rear entrance. They can be purchased with cash, debit or credit card. The follow rates apply:
- $15 for weekly pass
- $30 for a monthly pass.
WiFi and Internet Access
There is free public Wifi. To request access, send an email to email@example.com requesting connection. There will be an automated reply with the information required.
Semi-private and Private Rooms in Nova Scotia Hospitals
- Private room: Includes one bed and one washroom. You can find current rates here.
- Semi-private room: Includes two beds separated by curtains and one washroom. You can find current rates here.
Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.
When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.
When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room
You can find updated information about costs associated with semi-private and private Rooms in the hospital here.
Fees and Bill Payments
You can find updated information about fees and bill payments for Canadians and out of country patients here.
TV and Phone in your Room
TVs are available in most patient rooms. There is a cost to setting up TV services. Please check with your nursing staff.
Bedside phones are also available in most patient rooms.
To connect your phone service, dial 499 from your bedside telephone and a BellAliant representative will arrange to have your telephone service connected, transferred to another bed, or disconnected.
When you are discharged remember to dial 499 to request that your phone be disconnected so that billing is stopped.
Daily service and connection charges are billed to your BellAliant home telephone account.
If you are with another provider, BellAliant will create a separate account for the duration of your hospital stay.
During your stay at the hospital, you will receive breakfast, lunch and supper daily. If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive. Food is provided based on your doctor’s diet order. Please check with nursing staff if you have any questions about ordering your food.
Cafeteria and Vending Machines
Cafeteria, level 1
Hours of operation:
Monday to Friday: 9:30 a.m. to 10:30 a.m., 11:30 a.m. to 1 p.m. and 1:50 to 2 p.m.
Saturday and Sunday: 9:30 a.m. to 10:30 a.m. and 11:30 a.m. to 1 p.m.
Spiritual Spaces and Quiet Rooms
There is a chapel located on the 5th floor in the north wing.
Ask your primary care provider for a referral to a Diabetes Centre. It will be reviewed by our team and you will be contacted for an appointment.
Located on the 2nd Floor
Tel: (902) 794-5404
Fax: (902) 794-5454
Blood Collection Location
Urgent Treatment Centre
Hours are subject to change.
To make an appointment*, call 902-794-8966 or attend in person.
*Please note, there are a specific number of appointments available each day at the UTC.
Once those appointments are booked up, we will update the UTC voicemail, and place a sign in the UTC entrance letting the public know.
We ask that you call back or attend in person the next day the UTC is open to book an appointment. If you require emergent care for a life-threatening illness or injury, please call 911.
You can also call 811 to speak with a registered nurse.
You will be assessed to determine if you require an appointment later that day, or the next day the centre is open. If you require emergent care, you will be directed to the nearest emergency department.
To assess you by phone or in person, a nurse will ask you questions about what has led you to request an appointment at the urgent treatment centre.
They will also ask about existing health conditions and any medications you are taking.
Once the nurse has gathered your information, they will do one of the following:
- Book an appointment for that day
- Book an appointment for the next day the centre is open.
- Advise you to continue on to the nearest emergency department
- Advise you to make an appointment with your family physician
- If you do not have a family doctor or nurse practitioner, encourage you to register on the Need a Family Practice Registry. To register go to or call 811.
- If already on the Need a Family Practice Registry, we encourage you to call and book an appointment at a Primary Care Clinic in your community if available. VirtualCareNS may also be an option for you.
Public Health Office
Clinics, Programs and Services
Offered at 33 locations
Occupational Therapists work at most sites within the Nova Scotia Health Authority. These therapists work in both mental health and physical medicine settings. Therapists/assistants work with inpatients and outpatients in...