New central appointment booking telephone line replaces after hour clinic phone lines in Annapolis Valley

A new toll-free telephone number for booking same day appointments replaces the former numbers for the after-hours clinics at Eastern Kings Memorial Health Centre (EKM) in Wolfville and Western Kings Memorial Health Centre (WKM) in Berwick.   

Same day appointments should be for urgent issues that do not need to be seen in an emergency department but do need attention on that day. People who have a primary care provider (doctor or nurse practitioner), and are attached to a family practice, should call their office first to see if any same day appointments are available. If you are unable to get an appointment with your primary care provider, or if you do not have a primary care provider, you can call the new number to book an appointment at one of the same day clinic locations in the Annapolis Valley. The new number is:

1-833-710-0110 - Telephone lines open starting at 8 a.m., Monday to Friday and will remain open until filled.

Most family practices have same day appointments. Appointments are also available weekly at four locations:  EKM in Wolfville, Annapolis/Kings Primary Care Clinic in Kentville, WKM in Berwick and Annapolis/Kings Primary Care Clinic in Middleton.

“We expect this new central booking line will allow patients to have better access to care at these clinics,” said Jen Kelday, Manager, Primary Health.

The Urgent Treatment Centre (UTC) at Annapolis Community Health Centre should still continue to be accessed as usual by calling the UTC at 902-532-4011 or visiting the UTC in person on Mondays, Wednesdays or Fridays, from 9 a.m. to 4 p.m. More information on the Annapolis Urgent Treatment Centre is online.

People who require non-emergency level of care are asked to consider one of the options below: 

• Visit: Mobile Primary Care Clinics | Nova Scotia Health (nshealth.ca) for information on mobile clinic dates, times and locations in the region.
• Community pharmacy primary care clinics (CPPCC’s) offer many free primary health care services, and are located in Aylesford, Berwick, Greenwood and Digby. To find a pharmacy in your community, visit: www.pans.ns.ca/cppcc  
• At times when your local emergency department is closed, call 911 if you experience a medical emergency. For general health advice and information call 811, which is a service offered 24 hours a day, seven days a week by experienced registered nurses. 
•  The Mental Health and Addictions Crisis Line can also be reached 24/7 by calling 1-888-429-8167. Visit: https://mha.nshealth.ca/en
• Nova Scotians who are on the Need a Family Practice Registry may access VirtualCareNS, which provides free, temporary access to primary health care. Visit Virtual Care | Nova Scotia Health (nshealth.ca)
• Where to go for health care - Kings and Annapolis  is a helpful guide to accessing health care services in Annapolis and Kings counties.  
• YourHealthNS helps Nova Scotians navigate the healthcare system. Download the app for your own one-stop shop to book services and find information easier and faster, right from a mobile device or computer. Nova Scotians without a mobile device can access YourHealthNS online:   https://www.yourhealthns.ca/