COVID-19 and influenza medication and the Report and Support Form

Early detection is key when it comes to being considered for COVID-19 and influenza medications. Medication for mild to moderate COVID-19 and influenza are recommended within 5 to 7 days of symptoms starting. Although not everyone is eligible for or would benefit from COVID-19 and influenza medications, Nova Scotians can be quickly assessed for medications when they complete the Report and Support form.

If you test positive for COVID on a rapid test and/or for COVID or influenza on a PCR test, complete the Report and Support form as accurately as possible or call 1-833-797-7772 if you require assistance completing the form.

The Report and Support form will collect information to: 

  • quickly identify people within 5-7 days of symptoms starting who may benefit from COVID-19 and influenza medications to reduce the risk of severe disease and hospitalization/ to reduce how long you have influenza symptoms and
  • help identify people as part of a priority group that may be at risk of severe illness for follow-up. 

COVID-19 and influenza medications do not benefit everyone. You will only be called if you qualify for medication or follow-up. If you do not qualify, you will not be called.

When should I complete the Report and Support form?

You should fill out the Report and Support form as accurately as possible when you:

  • Have symptoms of COVID or influenza to book a testing appointment or to locate a COVID rapid test
  • Have received a positive result on your COVID rapid test to self-refer for a treatment assessment

This information is used to identify people within 5-7 days of testing positive who are at high risk of severe illness and may benefit from COVID-19 or influenza medications.

How do I complete the Report and Support form?

Complete the form online at https://c19hc.nshealth.ca/self-report. If you do not have access to the internet or require assistance, you can call 1-833-797-7772 and they will complete the form for you.

It is important to complete the form as accurately as possible.

If I fill out the form, does this mean that I will get medication to treat COVID-19 or influenza?

This information is used to identify people within 5-7 days of symptoms starting who are at high risk for severe illness and may benefit from medications. Medications for early and mild COVID-19 or influenza are not effective for everyone, and people should be aware that filling out the form does not necessarily mean they need or should take COVID-19 or influenza medication.

Duration and severity of symptoms, vaccination status, certain medical conditions, liver or kidney function, or some medications may make COVID-19 and influenza medications inappropriate. You will only receive a call if you are identified as high risk for progression to severe disease and may qualify for medication. Seek medical help if your symptoms get worse by calling 811 or 911.

Will I get a call to follow up after completing the form?

Due to high volumes, only those who are at increased risk for severe disease and require further assessment will be contacted after completing the form. You will only receive a call if you may be eligible.

How will I know if I qualify for COVID-19 or influenza medication?

If it is determined that you are at high risk for progressing to severe disease and you may benefit from COVID-19 or influenza medication, you will receive a phone call. You may also receive a phone call to further assess your current situation.

Only those who require further assessment will receive a follow-up call after completing the form. You are advised to continue to follow Public Health’s recommendations of staying at home while you are sick, avoiding places where there are people at risk for seven days, and wearing a mask while you have symptoms. Learn more here.

If you are eligible for follow-up, you may receive a phone call from an unknown number, so please answer if you receive a call. Seek medical help if your symptoms get worse by calling 811 or 911.

If I tested positive on a COVID rapid test, should I still complete the Report and Support form?

Yes, you should complete the Report and Support form when you have a positive COVID rapid test. By completing the form, your information will be assessed to determine if you qualify for medication. It is important to complete the form as accurately as possible.

Not all people who complete this form will receive a follow-up phone call or medication.

If you are eligible for follow-up, you may receive a phone call from an unknown number, so please answer if you receive a call. Seek medical help if your symptoms get worse by calling 811 or 911.

Why wouldn’t I be offered COVID-19 or influenza medication if I’m considered high-risk?

COVID-19 and influenza anti-viral medications are very specific as to who they will benefit.

COVID-19 and influenza medications are available for people who are high-risk for getting very sick, including the elderly, those without sufficient COVID vaccination, or those with certain underlying medical conditions or immunosuppression.

Other factors taken into consideration are how long you’ve had symptoms, age and weight, liver or kidney function, drug interactions, etc.

Many prescription medications, over-the-counter products, traditional medicines, natural health products, and vitamins may interact with COVID-19 and influenza medications.

Using antivirals when they are not needed can encourage the development of resistance and make them no longer useful for you in the future.

Who will the information be shared with?

The information collected in this form will be shared with Nova Scotia Health to support access to Paxlovid (nirmatrelvir/ritonavir), Veklury (remdesivir) and Tamiflu (oseltamivir) and to identify those who will receive a call for further assessment.

Do I have to fill out the form every time I get tested?

Yes, it is very important to fill out the Report and Support form again each time you have a new positive COVID rapid test or to book a COVID and influenza PCR test. It is important to identify your new infection for follow-up as early as possible so you can be considered for COVID-19 and influenza medications.

New Health Information System

Nova Scotia Health's new One Person One Record system will begin rolling out on May 9 at facilities in the Halifax Regional and West Hants municipalities, and some provincial Mental Health and Addictions Program services.

During this time of transition to a better patient-record system, our teams will keep working to get you the care you need.

You may notice staff in purple vests helping our care teams use the new system.

We appreciate your patience and understanding.

Learn More

Accessing Primary Care

There are many ways to access primary care, even if you're not currently attached to a primary care provider.

Answer a few quick questions to receive personalized instructions for accessing Nova Scotia Health's primary care options near you including in-person, virtual and telephone options.

Get Started

Find Emergency Care

Use this tool to identify the emergency care options that are currently available nearest to you.

If this is a medical emergency, please call 9-1-1 for immediate assistance

Get Started

YourHealthNS App

Much of Nova Scotia's healthcare program and service information is now available on the YourHealthNS mobile app. Download for free on the Apple Store and Android Apps for Google Play.

Download on the Apple App Store
Get it on Google Play