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Cumberland Regional Health Care Centre

The Cumberland Regional Health Care Centre is located in Upper Nappan on the outskirts of Amherst, Nova Scotia. It offers a wide range of programs and services for residents of Amherst and surrounding areas and specialty services for residents of Cumberland County.

Contact

Administrative Switchboard: 902-667-3361

Visiting Hours

Please note: There are currently visitor restrictions in place due to COVID-19. Please visit www.nshealth.ca/temporaryclosures for up-to-date information.

Visitors are welcome daily between the hours of 1 p.m. and 8 p.m. Please check with nursing staff if you want to visit outside of the standard visiting hours.

Parking

A $3 parking fee will be charged when you exit the parking lot. Please make sure you have the correct change before leaving the hospital. 

There are a limited number of metered accessible parking spots. They are located between the main entrance and emergency entrance. These spaces are intended for short-term visits and are cost $1 per hour.

For those visiting on a frequent basis, discounted parking tokens can be purchased from the business office located on the main floor across from ambulatory care. The discounted tokens cost:

  • Two for $5
  • 10 for $20 
  • 20 for $30

WiFi and Internet Access

Free public WiFi.

Semi-private and Private Rooms in Nova Scotia Hospitals

  • Private room: Includes one bed and one washroom. You can find current rates here.
  • Semi-private room: Includes two beds separated by curtains and one washroom. You can find current rates here.

Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.

When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.

When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room

You can find updated information about costs associated with semi-private and private Rooms in the hospital here.

Fees and Bill Payments

You can find updated information about fees and bill payments for Canadians and out of country patients here.

TV & Phone in Your Room

TV and phone services are available in patient rooms.

TV Service

To arrange for TV connection, call 1-866-223-3686. Fees apply for this service.

Phone Service

For phone service, dial 899 directly from the patient room or call 1-800-760-8969. Fees apply for this service.

To reach a patient who has phone service, please call 1-902-667-7563

Inpatient Meals

All patients are provided with meals and snacks during their stay. If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive.

Cafeteria & Vending Machines

Crema Coffee shop, main level next to the gift shop
Hours of Operation:
Monday to Friday: 7 a.m. to 7 p.m.

The shop provides freshly ground coffee, specialty drinks, made-to-order sandwiches, breakfast treats and more.

Gift Shop

Treats and Treasures Gift Shoppe, main lobby
Hours of Operation:
Monday to Thursday: 9:30 a.m. to 4:30 p.m. and 6 p.m. to 8 p.m. 
Friday: 9:30 a.m. to 4:30 p.m.
Saturday and Sunday: 1 p.m. to 4 p.m.

Please note: the gift shop is closed for the evenings in July and August.

The gift shop is operated by the Cumberland Health Care Auxiliary.

Bank Machines

A banking machine is located just inside the main entrance. Change machines are also located in the main lobby and in the emergency room waiting area.

Spiritual Spaces & Quiet Rooms

There is a spiritual space/chapel located on the main floor between intensive care unit and the emergency department. There are also a number of family/quiet rooms located throughout the building. Nursing staff can help you find one. 

Covid testing Centres

Blood Collection Location

Water Testing Dropoff Site

fri May 24 Closed
sat May 25 Closed
sun May 26 Closed
mon May 27 8:30 am - 9:00 am
tue May 28 8:30 am - 9:00 am
wed May 29 8:30 am - 9:00 am
thu May 30 8:30 am - 9:00 am

(902) 667-3361

Samples must be collected using the water testing bottles provided by NS Health. E.Coli & Coliform testing is a white top 100 ML bottle / Chemical & Mineral testing is a black top 200 ML bottle

Sample Bottle Pick-Up for Water Testing

Business Office Monday to Friday 8:00 a.m. until 3:00 p.m. or South Cumberland Community Care, Bayview Memorial Hospital, North Cumberland Memorial Hospital and All Saints Springhill Hospital.

Community-Based Cancer Clinics

A referral needed from family doctor or specialist to access the clinic.

You may also contact the Cancer Patient Navigator (serving Cumberland County) Susan Lawrence, 902-667-5400 ext 6464, susan.lawrence@nshealth.ca for additional information about this clinic.

Note: Currently, Nova Scotians who live close to Amherst receive cancer services in Moncton, the QEII Cancer Centre in Halifax or Colchester East Hants Health Centre in Truro – depending on their treatment needs.

Emergency Care Site

fri May 24 Open 24 hours
sat May 25 Open 24 hours
sun May 26 Open 24 hours
mon May 27 Open 24 hours
tue May 28 Open 24 hours
wed May 29 Open 24 hours
thu May 30 Open 24 hours

The emergency department is located on the main level and has its own entrance. It is open 24 hours a day, seven days a week.

If you need help immediately, call 911.

To access the mental health mobile crisis team, call 902-429-8167 or toll-free at 1-888-429-8167. This is a 24 hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment. 

You can also find estimated wait times for select locations on our Emergency Department Wait Times page.

NSH Emergency Department wait times

Clinics, Programs and Services

Breast Screening (External Site)

Offered at 10 locations

Breast screening in Nova Scotia is administered by the Nova Scotia Breast Screening Program.

You can find them at https://nsbreastscreening.ca/

Colchester East Hants Health Centre

To book a screening appointment, women over the age of 40 who have no breast problems and no breast implants may self-refer by calling:

HRM: 473-3960

Toll-Free: 1-800-565-0548

A file will be made for you when you Call to book your screening mammogram appointment that includes your name, date of birth, mailing address and health card number. You do not need to have a doctor’s referral to make an appointment. However, please provide us with the name of your family doctor so that we can forward information regarding your mammogram results.

This service is available for all asymptomatic women over the age of 40 who have a current Canadian Health Card. Please have your health card ready when you call.

Cancer Patient Navigation

Offered at 8 locations

Cancer Patient Navigators are registered nurses with in-depth knowledge of cancer and the cancer system. They work with you, your family and your cancer care team throughout your treatment and...

Topics

Colchester East Hants Health Centre

Any health care provider may refer a patient, or a patient or family member can refer themselves.

Contact:
Kathleen Clark: 902-898-2376
KathleenE.Clark@nshealth.ca

CAT Scan (CT)

Offered at 13 locations

CAT scans are a series of images that are made by a highly sophisticated computer and X-ray machine. CAT scans give more detailed pictures of bone and soft tissue organs...

Inverness Consolidated Memorial Hospital

fri May 24 8:00 am - 4:00 pm
sat May 25 Closed
sun May 26 Unavailable
mon May 27 8:00 am - 4:00 pm
tue May 28 8:00 am - 4:00 pm
wed May 29 8:00 am - 4:00 pm
thu May 30 8:00 am - 4:00 pm

A referral from your doctor or nurse practitioner is required.

Tel: 902-258-1922

How do I cancel/change my appointment?

Please call 1-844-I-REBOOK (1-844-473-2665). You will be asked to select the location of your CT scan appointment.

You will be connected with a team member who can cancel your appointment and help arrange for a new appointment. 

Chronic Pain Self-Management Program

Offered at 9 locations

Nova Scotia Health offers chronic pain self-management in-person and virtual services and at clinics in locations around the province.


Some of the pain management strategies discussed in our program may...

Colchester East Hants Health Centre

fri May 24 8:00 am - 4:00 pm
sat May 25 Unavailable
sun May 26 Closed
mon May 27 Closed
tue May 28 Closed
wed May 29 Closed
thu May 30 Closed

Referral by a physician or primary care provider is required.  For more information about the Persistent Pain Group sessions or the referral process, please contact the program coordinator at 1-800-270-4776 x3312.

Contact:

Truro Pain Self-Management Program
Phone: 1-800-270-4776x3312
Fax: 902-755-7322

The Northern Shared Chronic Pain Service offers 9 week interdisciplinary Persistent Pain Groups at each of the four clinics -  Antigonish, New Glasgow, Amherst and Truro.  Sessions are held in the fall, winter and spring.  Referral by a physician or primary care provider is required.  For more information about the Persistent Pain Group sessions or the referral process, please contact the program coordinator at 1-800-270-4776 x3312.

Chronic Pain Services

Offered at 10 locations

Chronic pain services helps individuals manage pain and improve their health, function and well-being. The chronic pain teams provides assessments, treatments and education for people with chronic pain.   

The teams...

Topics

Colchester East Hants Health Centre

fri May 24 8:30 am - 4:30 pm
sat May 25 Closed
sun May 26 Closed
mon May 27 Closed
tue May 28 Closed
wed May 29 Closed
thu May 30 Closed

A referral from your primary care provider (doctor or Nurse Practitioner) is required to be seen in one of our clinics.   

Contact:

Tel: 1-800-270-4776 ext. 3312

*This clinic is only available when there is an active/established access to an anesthesiologist

COPD - INSPIRED COPD Outreach Program

Offered at 11 locations

The INSPIRED COPD Outreach Program brings together a team of professionals to provide education and support to people with COPD and their families in their homes to help them cope...

Topics

Inverness Consolidated Memorial Hospital

fri May 24 8:00 am - 4:00 pm
sat May 25 Closed
sun May 26 Closed
mon May 27 8:00 am - 4:00 pm
tue May 28 8:00 am - 4:00 pm
wed May 29 8:00 am - 4:00 pm
thu May 30 8:00 am - 4:00 pm

Tel: 902-258-7195
Fax: 833-258-3341
email: inspired@nshealth.ca

If you are a patient with moderate or advanced COPD who meets our eligibility criteria and would like to be part of the The INSPIRED COPD Outreach Program, please ask your family physician or respirologist to fill out the INSPIRED COPD outreach Program referral form.

Electrocardiogram (ECG/EKG)

Offered at 26 locations

The ECG/EKG is an abbreviation for electrocardiogram.  It is a simple and painless test that checks your heart rhythm and electrical activity.

How do I cancel/change my appointment? 

If you...

Topics

Inverness Consolidated Memorial Hospital

General inquiries:
Tel: 902-258-1922

A referral (requisition) from your doctor and an appointment are required for an EKG.

Patients with requisitions for EKGs can book an appointment at this location online at https://booking.nshealth.ca

Mammogram

Offered at 10 locations

This clinic, program or service is not administered by Nova Scotia Health. Information may be out of date. Please confirm details with the clinic, program, or service provider.

A mammogram is an x-ray image of the breast. It is used to help detect and diagnose breast diseases. Mammograms are used on women and men who have symptoms of...

Colchester East Hants Health Centre

fri May 24 8:00 am - 4:00 pm
sat May 25 Unavailable
sun May 26 Unavailable
mon May 27 8:00 am - 4:00 pm
tue May 28 8:00 am - 4:00 pm
wed May 29 8:00 am - 4:00 pm
thu May 30 8:00 am - 4:00 pm

Tel: 902-893-4321

Women or men that have symptoms of a breast problem should to go to the family doctor and get a referral.  

Women over the age of 40 with no breast problems or implants may self-refer by calling the numbers below. Please have your health card number ready when you call.

HRM: 902-473-3960 or Toll-Free: 1-800-565-0548

Occupational Therapy

Offered at 33 locations

Occupational Therapists work at most sites within the Nova Scotia Health Authority. These therapists work in both mental health and physical medicine settings. Therapists/assistants work with inpatients and outpatients in...

Inverness Consolidated Memorial Hospital

fri May 24 8:00 am - 4:00 pm
sat May 25 Unavailable
sun May 26 Unavailable
mon May 27 8:00 am - 4:00 pm
tue May 28 8:00 am - 4:00 pm
wed May 29 8:00 am - 4:00 pm
thu May 30 8:00 am - 4:00 pm

Tel: 902-258-1930
Fax: 902-258-3713

Orthoptics

Offered at 7 locations

Orthoptists are allied health professionals in ophthalmology who specialize in ocular motility and visual development. Their primary role is to investigate and aid in the diagnosis of visual system dysfunctions...

Colchester East Hants Health Centre

Appointments are by referral from ophthalmology or neurology only.

Contact

Ambulatory Care Department

Phone: (902) 752-7600 x 2950
Fax: (902) 755-3340

Physiotherapy

Offered at 40 locations

Physiotherapy is the health care profession dedicated to enhancing and restoring your mobility through a variety of hands-on treatments, education and exercise prescription.

Physiotherapists are university-educated experts who can help...

Inverness Consolidated Memorial Hospital

fri May 24 8:00 am - 4:00 pm
sat May 25 Unavailable
sun May 26 Unavailable
mon May 27 8:00 am - 4:00 pm
tue May 28 8:00 am - 4:00 pm
wed May 29 8:00 am - 4:00 pm
thu May 30 8:00 am - 4:00 pm

Tel: 902-258-1918
Fax: 902-295-2985

Postnatal Care

Offered at 8 locations

Checking your baby’s feeding, weight gain and a general physical wellbeing will continue after your leave the hospital. Advice, ongoing support and follow-up will be available as you need it...

Colchester East Hants Health Centre

Please contact us for information on how to access postnatal care. 

Contact

Tel: 902-893-5544

Postpartum Assessment Clinic (6 weeks postpartum)
Tel: 902-893-5544

Pre-admission (aka Pre-assessment) Clinic

Offered at 9 locations

The Pre Admission clinic is an information session that will prepare you for your upcoming surgery. It is an hour or sometimes longer patient information session with a nurse to...

Inverness Consolidated Memorial Hospital

To get an appointment at the clinic, you will be contacted by the pre-admission clerical support staff.

Contact

Pre-admission Clinic
Tel: 902-285-1916

Located in room 236

Sexual Assault Nurse Examiner (SANE) Program

Offered at 21 locations

Sexual Assault Nurse Examiners (SANEs) are registered nurses who have completed specialized education and clinical preparation in medical forensic care for patients who have experienced sexual assault or abuse. Delivered...

SANE services are supportive, nonjudgmental and confidential. SANE care can be provided to you by doing one of the following:

  • Go to any open emergency department. At those centres where SANE Program response is provided, the staff will call the SANE. At other locations, staff will coordinate care or provide information regarding nearest SANE response site.
  • Call local police or RCMP
  • Through your primary health care provider
  • Call the SANE 24 hour response line for this area at 902-425-0122

Ultrasound

Offered at 21 locations

Ultrasounds are used to view and take pictures of the organs inside your body. It uses high-frequency sound waves which cannot be heard. These sound waves bounce off of tissues...

Inverness Consolidated Memorial Hospital

fri May 24 8:00 am - 4:00 pm
sat May 25 Closed
sun May 26 Closed
mon May 27 8:00 am - 4:00 pm
tue May 28 8:00 am - 4:00 pm
wed May 29 8:00 am - 4:00 pm
thu May 30 8:00 am - 4:00 am

A referral from your primary care provider is required to access this service.

Contact:

Tel: 902-258-1922

Well Woman Clinics

Offered at 27 locations

Well Woman Clinics offer a variety of health-related services and health education, delivered by a female doctor or nurse. The services and days and hours of operation vary by clinic.

Inverness Consolidated Memorial Hospital

Open to patients with no provider from across NS

Appointments available regularly with female nurse / doctor

PAP Testing, IUD Placement and STI Screening offered 

Call 1-877-794-5427

OR

Contact Dr. Monique La France -  902-258-3589

X-Ray

Offered at 41 locations

An x-ray takes images of internal body structures (bones and soft tissue) to help see an injury or disease. The x-ray using energy sources such as the high frequency electromagnetic...

Inverness Consolidated Memorial Hospital

fri May 24 8:00 am - 5:00 pm
sat May 25 Unavailable
sun May 26 Unavailable
mon May 27 8:00 am - 5:00 pm
tue May 28 8:00 am - 5:00 pm
wed May 29 8:00 am - 5:00 pm
thu May 30 8:00 am - 5:00 pm

A referral (requisition) from your primary care provider and an appointment are required for an x-ray.

General inquiries:
Tel: 902-258-1922

Patients with requisitions for general x-rays can book an appointment at this location online at https://booking.nshealth.ca or call 902-473-7771 or toll-free at 1-833-952-2782, Monday to Friday, between the hours of 7:30 a.m. and 4 p.m. to schedule an appointment.

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