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Queens General Hospital is an acute care community hospital with a medical and day surgery unit.
Patient Switchboard: 902-354-5785
Administrative Switchboard: 902-354-3436
Visitors are welcome throughout the day according to patient preference and care needs.
*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.
A $4 parking fee will be charged when you exit the parking lot. Please make sure you have the correct change before leaving the hospital. Change and banking machines are located near the side entrance. If you require assistance when exiting the parking lot, press the intercom button to speak to an operator.
Weekly and monthly rates are available if needed. Contact the business office for more information.
Free public WiFi.
Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.
When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.
When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room
You can find updated information about costs associated with semi-private and private Rooms in the hospital here.
You can find updated information about fees and bill payments for Canadians and out of country patients here.
TV Services
TV rental is available on most inpatient units. To order TV service (or transfer your service if you change rooms), please dial 1-866-223-3686 from your bedside telephone. Payment can be made by Visa or MasterCard.
The call centre is open from Monday to Friday: 9:30 a.m. to 9 p.m. and Saturdays from 2 p.m. to 6 p.m., except for statutory holidays.
Phone Services
Bedside phone service is available on most inpatient units. There is a connection fee for this service. You will also be charged a daily rate and will be billed for any long distance calls.
To request phone service, dial 499 from your bedside telephone between 8:30 a.m. and 4:45 p.m. A representative will arrange to have your service connected within 24 hours (except for holidays).
Cell phones and other wireless devices may be used in some areas of the hospital. Please look for signs before using your device. For the safety of patients, please turn off your cell phone when you are not in a cell phone-friendly area.
Dial for Dining is a patient meal order service which lets you order from a menu with a variety of healthy food choices.
Microwave ovens, refrigerators, and ice machines are available on most nursing units for use by patients and visitors.
If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive. A clinical dietitian may visit you to talk about your needs. If your family wishes to bring food from home, please talk about this with your nurse before eating. Please do not leave perishable items at your bedside. Refrigerators are available on your unit. Label food items with your name, room number, and date. Snacks are available upon request.
Cafeteria, basement.
Monday to Friday: 7:30 a.m. to 1:30 p.m.
It is closed on weekends and holidays.
Gift shop, level 1 by the main entrance.
Hours of operation:
Monday to Friday: 9:30 a.m. to 4 p.m.
Saturday: 1 p.m. to 4 p.m.
A bank machine and change machine are located near the side entrance (near the emergency department)
A quiet room and patient lounge are available for families and friends to use when needed.
Emergency department is OPEN 24 hours daily from 8 a.m. Monday to 1:30 p.m. Friday. It is closed at 1:30 p.m. Friday and re-opens 8 a.m. Monday (closed Sat.&Sun.)
Virtual Urgent Care is open 8 a.m. to 8 p.m. daily (Mon. to Sun.), even when emergency dept. is closed. Patients accepted for appointments up to 60 mins before closing.
Patients may self-refer to this team by phoning (902) 354-3436 x1257
Fax: (902) 354-2018
Phone: 902-543-0850
Fax: 902-543-8024
Water samples must be collected the same morning as drop-off and not the evening before using the water testing bottle and requisition provided by NS Health. E.Coli & Coliform testing is a white top 100 ML bottle/ Chemical & Mineral testing is a black top 200 ML bottle
QGH Business Office Monday to Wednesday from 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 3:30 p.m. or Thursday and Friday 8:00 a.m. to 12:00 p.m.
QGH Door Screener 7 days a week / 7:30 a.m. until 10:00 p.m.
Closed for holidays.
Appointments are required for blood collection service.
If you have a referral, you may book an appointment for blood collection at this location anytime online or by calling toll-free 1-833-998-2722 from 7 a.m. to 3 p.m., Monday to Friday (excluding holidays).
Emergency department is OPEN 24 hours daily from 8 a.m. Monday to Friday at 1:30 p.m. It is closed at 1:30 p.m. Friday and re-opens Monday at 8 a.m.
The emergency department is located on the main level of the hospital. All hospital access is through the Main Entrance between 5 a.m. and 11 p.m.
Overnight, between 11 p.m. and 5 a.m., to enter use the entrance at west side of building, by physiotherapy and ring bell for access.
Virtual Urgent Care is available at Queens General Hospital (even when the emergency department is closed) 7 days a week from 8 a.m. to 8 p.m. Note patients accepted for virtual urgent care appointments up to 60 minutes before closing time.
If you need help immediately, call 911.
To access the mental health mobile crisis team call 902-429-8167 or toll-free at 1-888-429-8167. This is a 24 hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment.
This program is for people with a history of:
Patients Receive:
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