South Shore Regional Hospital is a primary and secondary care hospital. It is a designated district trauma centre with medical, surgical, intensive care, obstetrics and mental health in-patient beds.
Patient Switchboard: 902-543-9167
Administrative Switchboard: 902-543-4603
A $4 parking fee will be charged when you exit the parking lot. Please make sure you have the correct change before leaving the hospital. Change and banking machines are located near the main entrance. If you need help when exiting the parking lot, press the intercom button to speak to an operator.
Weekly and monthly parking rates are available if needed. Contact the business office for information.
Visitors are welcome throughout the day according to patient preference and care needs.
*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.
WiFi and Internet access
Free public WiFi.
Semi-private and Private Rooms in Nova Scotia Hospitals
- Private room: Includes one bed and one washroom. You can find current rates here.
- Semi-private room: Includes two beds separated by curtains and one washroom. You can find current rates here.
Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.
When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.
When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room
You can find updated information about costs associated with semi-private and private Rooms in the hospital here.
Fees and Bill Payments
You can find updated information about fees and bill payments for Canadians and out of country patients here.
TV and Phone Service
TV rental is available on most inpatient units. To order TV service (or transfer your service if you change rooms), dial 1-866-223-3686 from your bedside telephone. Payment can be made by Visa or MasterCard.
The call centre is open from Monday to Friday: 9:30 a.m. to 9 p.m. and Saturdays from 2 p.m. to 6 p.m., except for statutory holidays.
Bedside phone service is available on most inpatient units. There is a connection fee for this service. You will also be charged a daily rate and will be billed for any long distance calls. To request telephone service, dial 899 from your bedside telephone between 8:30 a.m. and 4:45 p.m. A representative will arrange to have your service connected within 24 hours (except for holidays).
Cell phones and other wireless devices may be used in some areas of the hospital. Please look for signs before using your device. For the safety of patients, please turn off your cell phone when you are not in a cell phone-friendly area.
Dial for Dining is a patient meal order service which lets you order from a menu with a variety of healthy food choices.
- Step 1: You will get a menu with a variety of healthy food choices that match your dietary needs.
- Step 2: Choose from your Dial for Dining menu and dial 844 from your bedside phone to place your order.
- Step 3: Your meal will be delivered within 40 minutes.
Microwave ovens, refrigerators, and ice machines are available on most nursing units for use by patients and visitors.
If you follow a special diet or have food-related allergies or sensitivities, be sure to let us know when you arrive. A clinical dietitian may visit you to talk about your needs. If your family wishes to bring food from home, please talk about this with your nurse before eating. Please do not leave perishable items at your bedside. Refrigerators are available on your unit. Label food items with your name, room number, and date. Snacks are available upon request.
Cafeteria and Vending Machines
Cafeteria, basement level
Hours of operation:
Monday to Friday: 7:30 a.m. to 1:30 p.m.
Weekends and holidays: closed
There are also vending machines across from the gift shop on the main level.
Gift shop, main level
Hours of operation:
Monday to Friday: 10 a.m. to 8 p.m.
Saturday: 1 p.m. to 4 p.m.
Sunday: 2 p.m. to 4 p.m.
Spiritual Spaces and Quiet Rooms
Quiet rooms are available for families and friends to use when needed.
A bank machine and a change machine are located near the main entrance.
Having a Baby at SSRH
Watch this video to find out everything you need to know about having a baby at South Shore Regional Hospital, or visit our
Visit our Women and CHildren's Health Program page to learn more about our programs and services.
Specimen Testing Dropoff Site
Water Testing Dropoff Site
Water sample must be collected the same morning as drop-off and not the evening before using the water testing bottle and requisition provided by NS Health. . E.coli & Coliform testing is a white top 100 ML bottle / Chemical & Mineral testing is a black top 200 ML bottle
Sample Bottle Pick-Up for Water Testing
SSRH Business Office Monday to Friday from 8:00 a.m. to 12:30 p.m. and 1:30 p.m. until 3:30 p.m.
SSRH Admitting & Switchboard (front desk registration) open 24/7
Blood Collection Location
Appointments are required for blood collection service.
If you have a referral, you may book an appointment for blood collection at this location anytime online or by calling toll-free 1-833-998-2722 from 7 a.m. to 3 p.m., Monday to Friday (excluding holidays).
Covid testing Centres
Rapid test pick up and PCR testing, both by appointment only.
Emergency Care Site
The emergency department is on the main level of the hospital and is open 24 hours a day, 7 days a week*. Please go directly to the department and ring the bell.
If you need help immediately, call 911.
To access the mental health mobile crisis team call 902-429-8167 or toll-free at 1-888-429-8167. This is a 24 hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment.
You can find estimated wait times for South Shore Regional Hospital and other select locations:
Clinics, Programs and Services
Offered at 3 locations
Nova Scotia Health offers some After Hours Clinics that provide non-emergency care to people with or without a family doctor or nurse practitioner during weekday evenings and on weekends.
Offered at 9 locations
The Hip and Knee Arthritis Pre-habilitation program helps you get mentally and physically ready for joint replacement surgery, so that you can have the best possible results from your surgery...
Offered at 10 locations
A mammogram is an x-ray image of the breast. It is used to help detect and diagnose breast diseases. Mammograms are used on women and men who have symptoms of...
Offered at 22 locations
The following lists include some of the programs that are led by clinical dietitians. Please note that programs may vary by location. Please contact one of the locations listed below...
Offered at 33 locations
Occupational Therapists work at most sites within the Nova Scotia Health Authority. These therapists work in both mental health and physical medicine settings. Therapists/assistants work with inpatients and outpatients in...
Offered at 40 locations
Physiotherapy is the health care profession dedicated to enhancing and restoring your mobility through a variety of hands-on treatments, education and exercise prescription.
Physiotherapists are university-educated experts who can help...
Offered at 10 locations
Prenatal Clinics provide care to pregnant women throughout their pregnancy. The Clinic provides a good setting for mothers to receive quality care and helps the mother-to-be and family make informed...
Offered at 2 locations
The TIA Clinic has been designed to provide:
- clinical evaluation by a Registered Nurse to assess for neurological deficits
- review of diagnostics attempt to explain etiology
- urgent identification of risk...
Offered at 20 locations
Sexual Assault Nurse Examiners (SANEs) are registered nurses who have completed specialized education and clinical preparation in medical forensic care for patients who have experienced sexual assault or abuse. Delivered...