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Victoria Building

The Victoria Building is located at the Victoria General site of the QEII. The building houses the outpatient clinics and services.

Contact

Patient Switchboard: 902-473-1510
Administrative Switchboard: 902-473-2700

Parking

There is no fee for patient visitor parking. The parking lot entrances are located on University Ave. and South Park St. 

Staff can access free parking at designated lots (see below). Due to limited on-site parking during busy times (Monday to Friday, 8:30 a.m. – 2:30 p.m.), staff who park on-site in patient-designated areas during peak hours will be charged $6 per hour with no daily maximum. Free on-site parking is available Monday to Friday after 2:30 p.m., as well as during evenings, weekends, and holidays.

  • Garrison Ground and College Street lots: Beginning May 1, Garrison Grounds and College Street lots will be free for staff Monday through Friday, 5:30 a.m. to 7:30 p.m.
  • A free staff shuttle is available from the Garrison Grounds lot Monday through Friday from 5:30 a.m. to 7:30 p.m. Free parking is available for staff on a first-come, first-served basis.

Validation process: Patients and visitors will receive a validation ticket to leave gated lots at QEII without paying. Tickets will be available at information desks and registration kiosks. Where kiosk registration isn’t necessary, rebate tickets will be given out by clerical staff in their respective clinics.

At the QEII emergency departments, validation tickets will be provided to patients and visitors by security personnel.

Summer Street parkade: Carpooling spaces will no longer be available for staff. 

Parking on street: Free parking does not apply to metered parking on the streets surrounding our CZ sites.

OPT program:

Option 1: Staff who pledge to use active and/or sustainable transportation—including walking, biking, scootering, or carpooling—to and from work at least three times a week receive five free taxi vouchers from Halifax Transit's Guaranteed Ride Home Program. You can register for OPT - Option 1 on Compass.

Option 2: Public transportation: The Halifax Transit Epass is now available at a discounted rate of $25/month*, beginning June 1. This is paid through payroll deductions or monthly pre-authorized debit payments. Staff who pledge to use public transportation to and from work at least three times a week receive five free taxi vouchers from Halifax Transit's Guaranteed Ride Home Program. You can register for OPT – Option 2 on Compass.

*QEII staff already enrolled in the OPT Program will receive the new rate automatically and do not need to register again.

We sincerely appreciate everyone's patience and cooperation as we finalize parking details at each site.  Please refer to this frequently asked questions document for more information. 

Any questions or concerns not addressed here can be directed to NSHealthParking@nshealth.ca.           

​Visiting Hours

Visitors are welcome throughout the day except during a rest period between 2:30 p.m. and 3:30 p.m.

Semi-private and Private Rooms in Nova Scotia Hospitals

  • Private room: Includes one bed and one washroom. You can find current rates here.
  • Semi-private room: Includes two beds separated by curtains and one washroom. You can find current rates here.

Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.

When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.

When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room

You can find updated information about costs associated with semi-private and private Rooms in the hospital here.

Fees and Bill Payments

You can find updated information about fees and bill payments for Canadians and out of country patients here.

Free Shuttle Service

Patients and families who are mobile and need transportation between the Victoria General (VG) and Halifax Infirmary (HI) sites are welcome to take the QEII shuttle.

WiFi and Internet Access

Free public Wifi is generously provided for free by the QEII Foundation at this location.

Cafeteria and Coffee Shops

Scotia Room Restaurant and Starbucks
Main floor, Victoria Building 

Starbucks
Mon-Fri 6:30AM - 9:00 p.m
Sat, Sun and Holidays -  7:00AM - 9:00 p.m

Grill
7:30 a.m. - 7:00 p.m 7 days a week. ('Grab and go' food available until 9:00 p.m)

Pharmacy

Shoppers Drug Mart 
Scotia Room Retail Hallway
Monday to Friday: 8:30 a.m. to 5 p.m.
*Note - This location will be closing on July 31, 2024 for construction

Spiritual Spaces and Quiet Rooms

Requests for spiritual care can be made by patients and/or family members.  

Bank Machines

There is a bank machine located in the Scotia Room Retail Hallway.

About

The Victoria Building is located at the Victoria General site of the QEII. The building houses the outpatient clinics and services.

QEII Health Sciences Centre Redevelopment News and Updates

You can get information and updates about the redevelopment of the QEII Health Sciences Centre HERE.

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Diabetes Centre

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Blood Collection Location

Website

Appointments are required for blood collection service.

If you have a referral, you may book an appointment for blood collection at this location anytime online or by calling 902-473-2074 or toll-free 1-833-942-2298 from 7 a.m. to 6 p.m. Monday to Friday (excluding holidays).

This is a collection site for cancer care patients, transplant patients, and patients with same-day hospital appointments or service such as X-ray, ultra-sound, mammogram. Others may be redirected to another facility (such as Bayers Road).

Patients must be 12 years and older.

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Clinics, Programs and Services

Bone Mineral Density (BMD) Testing

Offered at 9 locations

A bone density scan measures how much calcium and other types of minerals are in an area of your bone.

The scan may help your health care provider to determine...

Topics
Diagnostic Imaging
Orthopedic Rehabilitation
Orthopedics
Osteoarthritis

Victoria Building

thu May 22 8:15 am - 3:15 pm
fri May 23 8:15 am - 3:15 pm
sat May 24 Closed
sun May 25 Closed
mon May 26 8:15 am - 3:15 pm
tue May 27 8:15 am - 3:15 pm
wed May 28 Closed

A physician referral is required to access this service.

Contact:
902-473-3618

How do I change or cancel an appointment?
Please call toll free at (1-844-473-2665). You will be asked to select the location of your appointment and service.


You will be connected with a team member who can cancel your appointment and help arrange for a new appointment. 

CAT Scan (CT)

Offered at 13 locations

CAT scans are a series of images that are made by a highly sophisticated computer and X-ray machine. CAT scans give more detailed pictures of bone and soft tissue organs...

Topics
Diagnostic Imaging

Victoria Building

thu May 22 7:30 am - 5:00 pm
fri May 23 7:30 am - 5:00 pm
sat May 24 Unavailable
sun May 25 Unavailable
mon May 26 7:30 am - 5:00 pm
tue May 27 7:30 am - 5:00 pm
wed May 28 7:30 am - 5:00 pm

A referral from your doctor or nurse practitioner is required.

Tel: 902-473-3618

How do I cancel/change my appointment?

Please call toll free at 1-844-I-REBOOK (1-844-473-2665). You will be asked to select the location of your CT scan appointment.

You will be connected with a team member who can cancel your appointment and help arrange for a new appointment. 

Victoria Building

thu May 22 7:30 am - 4:30 pm
fri May 23 7:30 am - 4:30 pm
sat May 24 Unavailable
sun May 25 Unavailable
mon May 26 7:30 am - 4:30 pm
tue May 27 7:30 am - 4:30 pm
wed May 28 7:30 am - 4:30 pm

A referral from your doctor or nurse practitioner is required.

Tel: 902-473-3618

How do I cancel/change my appointment?

Please call toll free at 1-844-I-REBOOK (1-844-473-2665). You will be asked to select the location of your CT scan appointment.

You will be connected with a team member who can cancel your appointment and help arrange for a new appointment. 

CAT Scan (CT)

Offered at 13 locations

CAT scans are a series of images that are made by a highly sophisticated computer and X-ray machine. CAT scans give more detailed pictures of bone and soft tissue organs...

Topics
Diagnostic Imaging

Victoria Building

thu May 22 7:30 am - 5:00 pm
fri May 23 7:30 am - 5:00 pm
sat May 24 Unavailable
sun May 25 Unavailable
mon May 26 7:30 am - 5:00 pm
tue May 27 7:30 am - 5:00 pm
wed May 28 7:30 am - 5:00 pm

A referral from your doctor or nurse practitioner is required.

Tel: 902-473-3618

How do I cancel/change my appointment?

Please call toll free at 1-844-I-REBOOK (1-844-473-2665). You will be asked to select the location of your CT scan appointment.

You will be connected with a team member who can cancel your appointment and help arrange for a new appointment. 

Victoria Building

thu May 22 7:30 am - 4:30 pm
fri May 23 7:30 am - 4:30 pm
sat May 24 Unavailable
sun May 25 Unavailable
mon May 26 7:30 am - 4:30 pm
tue May 27 7:30 am - 4:30 pm
wed May 28 7:30 am - 4:30 pm

A referral from your doctor or nurse practitioner is required.

Tel: 902-473-3618

How do I cancel/change my appointment?

Please call toll free at 1-844-I-REBOOK (1-844-473-2665). You will be asked to select the location of your CT scan appointment.

You will be connected with a team member who can cancel your appointment and help arrange for a new appointment. 

Endocrinology Clinic

Offered at 2 locations

Endocrinology provides specialized care to patients with hormonal and metabolic disorders. Ambulatory Clinics within Endocrinology includes:

  • Diabetes Management
    • Insulin Pump Clinics & Education Classes
  • Lipid Clinic
  • Halifax Neuropituitary Program
    • Atlantic...
Topics
Cancer
Diabetes
Pre-Pregnancy and Fertility
Pregnancy

Victoria Building

Patients requiring Endocrinology care are required to have a referral sent to 902-473-5912

The clinic is located on Level 7

General inquiries:
Tel: 902-473-3723

Incontinence & Voiding Dysfunction Clinic

Offered at 4 locations

The Incontinence & Voiding Dysfunction Clinic focuses on providing, modern clinical care for male and female patients with:

  • Urinary incontinence (UI)
  • Voiding dysfunction (VD)
  • Neurogenic bladder (NB)
  • Interstitial cystitis/painful bladder...
Topics
Chronic Pain
Kidney Diseases and Dialysis
Surgery
Wellness

Victoria Building

If you think you might have a urological condition, or you would like to meet with a urologist, please contact your family physician or primary care provider for a referral.

Operative Procedures

Tel: 902-473-4185 or 902-473-8582

Inpatient Unit

Tel: 902-473-6675

Interventional Radiology

Offered at 6 locations

Interventional radiology (also known as angiography) is a test guided by X-rays to diagnose or treat diseases in your body. These procedures are done using a needle and a narrow...

Topics
Diagnostic Imaging
Tags
Angiography

Victoria Building

thu May 22 7:30 am - 5:00 pm
fri May 23 7:30 am - 5:00 pm
sat May 24 Unavailable
sun May 25 Unavailable
mon May 26 7:30 am - 5:00 pm
tue May 27 7:30 am - 5:00 pm
wed May 28 7:30 am - 5:00 pm

A referral from a primary care provider is required to access this service.

Contact:

Tel: 902- 473-7770

Magnetic Resonance Imaging (MRI)

Offered at 10 locations

MRI (Magnetic Resonance Imaging) is a way to take detailed images of organs and tissues (muscles and fat) throughout the body, without the use of X-rays. MRI uses a powerful...

Topics
Diagnostic Imaging

Victoria Building

thu May 22 7:00 am - 10:00 pm
fri May 23 7:00 am - 10:00 pm
sat May 24 8:00 am - 4:00 pm
sun May 25 8:00 am - 4:00 pm
mon May 26 7:00 am - 10:00 pm
tue May 27 7:00 am - 10:00 pm
wed May 28 7:00 am - 10:00 pm

A referral from your doctor is required to access this service

Contact:

Tel: 902-473-3618

Male Infertility & Andrology Clinic

Offered at 4 locations

This clinic is the major referral centre for male infertility problems in eastern Canada and we encourage both members of a couple to come to all visits at the clinic...

Topics
Rehabilitative Services

Victoria Building

If you think you might have a urological condition, or you would like to meet with a urologist, please contact your family physician or primary care provider for a referral.

Operative Procedures

Tel: 902-473-4185 or 902-473-8582

Inpatient Unit

Tel: 902-473-6675

Music Therapy

Offered at 5 locations

The music therapy service consists of a team of five accredited music therapists (MTAs) who have been accredited by the Canadian Association for Music Therapists (CAMT).

MTAs use music to...

Topics
Rehabilitative Services

Victoria Building

Referrals to music therapy are made through allied health care professionals (e.g physiotherapist, occupational therapist etc.) who are members of the care team and by the music therapist.

Contact: Johanne.Gallant@nshealth.ca
tel: 902-473-8625

Nuclear Medicine Tests

Offered at 9 locations

Nuclear medicine tests help diagnose a variety of diseases. A very small, safe amount of a medical isotope (radioactive substance) is injected into a vein, swallowed or breathed in. Specials...

Topics
Diagnostic Imaging
Tags
Nuclear Medicine

Victoria Building

thu May 22 7:30 am - 4:00 pm
fri May 23 7:30 am - 4:00 pm
sat May 24 Unavailable
sun May 25 Unavailable
mon May 26 7:30 am - 4:00 pm
tue May 27 7:30 am - 4:00 pm
wed May 28 7:30 am - 4:00 pm

A referral from your doctor is required to access this service.

Contact:

Tel: 902-473-3618

Occupational Therapy

Offered at 32 locations

Occupational Therapists work at most sites within the Nova Scotia Health Authority. These therapists work in both mental health and physical medicine settings. Therapists/assistants work with inpatients and outpatients in...

Topics
Rehabilitative Services

Victoria Building

thu May 22 8:00 am - 4:00 pm
fri May 23 8:00 am - 4:00 pm
sat May 24 Unavailable
sun May 25 Unavailable
mon May 26 8:00 am - 4:00 pm
tue May 27 8:00 am - 4:00 pm
wed May 28 8:00 am - 4:00 pm

Occupational Therapists are primary care professionals (just like doctors and dentists) which means you can complete an Outpatient Self Referral to go directly to an occupational therapist. In some circumstances your physician may be required to complete a Physician Outpatient Referral Form -  on your behalf.

Contact

Tel: 902-473-2151
Fax: 902-473-3398

Oral & Maxillofacial Surgery (OMF)

Offered at 6 locations

The Department of Oral and Maxillofacial Surgery (OMF) provides surgery to treat a wide variety of diseases, injuries and defects in the head, neck, face and jaws.

Various types of

...

Topics
Cancer
Surgery

Victoria Building

The majority of patients are seen initially for a consultation appointment only. Following the consult, a decision is made regarding the necessity and timing of surgery.

Patients must be referred by a physician or dentist to be seen in the Oral and Maxillofacial Surgery clinic.

Referrals must include the patient’s name, date of birth, health card number/expiry date, phone numbers for day and evening and a complete mailing address with postal code.

Referral forms may be mailed, faxed or emailed to: 
Department of Oral and Maxillofacial Surgery 
Victoria General Hospital 
1276 South Park Street 
Halifax, Nova Scotia 
B3H 2Y9 
Fax: 902-473-6855 
Email: omfsbooking@cdha.nshealth.ca

Contact:

Tel: 902-473-2070 
Fax: 902-473-6855 

Palliative Care Bereavement Program - Central Zone

Offered at 1 location

Bereavment banner

The Palliative Care Bereavement Service helps the family and friends of people who were cared for by the Palliative Care Program in Nova Scotia Health (NSH) Central Zone. We...

Topics
Palliative Care

Victoria Building

Victoria Building
Part of QEII Health Sciences Centre
1276 South Park Street
Halifax, Nova Scotia

Grief counseling is available in person or virtually. In-person sessions are offered at the Bereavement Coordinator’s office at the Victoria General Hospital (Palliative Care, 7A-055), weekly at Alderney Gate Public Library in Dartmouth, and occasionally at the Bedford and Lower Sackville Libraries.


Grief and Bereavement Services can be accessed through self-referral by contacting the Bereavement Coordinator. 

 
Contact
Palliative Care Bereavement Coordinator: Jocelyne Tranquilla
Phone: 902-473-1622
Email: CZbereavement@nshealth.ca

When you call the Bereavement Coordinator you can expect to speak with a kind professional who will explain the grief services available and answer any questions that you may have.

Perioperative Anesthesia Clinic

Offered at 2 locations

The Perioperative Anesthesia Clinic is a clinic that helps care for patients before and after their surgery.  The clinic serves patients receiving surgery at Nova Scotia Health hospitals in the...

Topics
Surgery

Victoria Building

As your surgeon works with you to decide if you will need surgery, they may ask you to complete a health history questionnaire. How you respond will help clinic staff determine if you need an in person appointment, a virtual appointment or a phone call leading up to your scheduled surgery. Your answers will also help them decide what other tests or services you may need.

PET CT Scan

Offered at 1 location

A PET CT (Positron Emission Tomography Computed Tomography) scan is an imaging test showing how an organ or tissue works. MRI and CT scans are different than a PET CT...

Topics
Diagnostic Imaging

Victoria Building

thu May 22 8:30 am - 5:00 pm
fri May 23 8:30 am - 5:00 pm
sat May 24 Unavailable
sun May 25 Unavailable
mon May 26 8:30 am - 5:00 pm
tue May 27 8:30 am - 5:00 pm
wed May 28 8:30 am - 5:00 pm

A referral from a specialist is required to access this service.

Contact:

Tel: 902-473-3618

Social Work

Offered at 9 locations

Social Workers help with:

  • Adjustment or coping with illness, injury, and disability
  • Death, grief, and loss
  • Lifestyle changes
  • Referral to community agencies
  • Complex discharge needs (care at home, nursing home...
Topics
Rehabilitative Services

Victoria Building

thu May 22 8:00 am - 4:00 pm
fri May 23 8:00 am - 4:00 pm
sat May 24 Unavailable
sun May 25 Unavailable
mon May 26 8:00 am - 4:00 pm
tue May 27 8:00 am - 4:00 pm
wed May 28 8:00 am - 4:00 pm

Referrals to an NSH social worker can be made by patients, family members, friends, community agencies and/or any member of the inter-disciplinary health care team.

Contact

902-473-5180

Ultrasound

Offered at 21 locations

Ultrasounds are used to view and take pictures of the organs inside your body. It uses high-frequency sound waves which cannot be heard. These sound waves bounce off of tissues...

Topics
Diagnostic Imaging

Victoria Building

thu May 22 7:30 am - 4:00 pm
fri May 23 7:30 am - 4:00 pm
sat May 24 Closed
sun May 25 Closed
mon May 26 7:30 am - 4:00 pm
tue May 27 7:30 am - 4:00 pm
wed May 28 7:30 am - 4:00 pm

A referral from your primary care provider is required to access this service.

Contact:

Tel: 902-473-3618

Urology

Offered at 4 locations

The Department of Urology is committed to excellence in assisting patients to achieve their optimal level of well-being through dynamic and comprehensive programs and services.

Currently, eleven urologists with expertise...

Topics
Diabetes
Surgery

Victoria Building

If you think you might have a urological condition, or you would like to meet with a urologist, please contact your family physician or primary care provider for a referral.

Operative Procedures

Tel: 902-473-4185 or 902-473-8582

Inpatient Unit

Tel: 902-473-6675

Victoria General Medicine - Surgery - Cancer Care Program

Offered at 4 locations

The Victoria General Medicine/Surgery/Cancer Care program is an interdisciplinary group of clinicians who work collaboratively with other members of the health care team within the medicine/surgery/cancer care and transplant services...

Topics
Cancer
Comfort, Safety and Support
Rehabilitative Services
Surgery
Wellness

Victoria Building

Clinicians receive referrals from various referral sources, depending on the service required. 

Contact

Lindsay Dickson, Program Manager
Tel: 902-473-1284
lindsay.dickson@nshealth.ca

General inquiries:
902-473-5180

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Patient Education Resources

Welcome to the QE II

| .pdf

This pamphlet gives information on parking, the shuttle service, local transportation, wi-fi, cafeterias and restaurants, drugstores, spiritual care and places of prayer and meditation, patient relations, security, and more. This pamphlet is also available in French and Arabic.

Attachment
Categories
Hospital Information

Bienvenue au QE II

| .pdf

Cette brochure a été préparée dans le but d'aider les patients et leurs familles à se préparer en vue d'un séjour au QEII. Elle contient une vaste gamme de renseignements utiles, y compris les nombreux services offerts aux patients et aux familles. This pamphlet is also available in English.

Attachment
Categories
Hospital Information

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