The Halifax Infirmary is home to the Charles V. Keating Emergency and Trauma Centre. It also houses a number of inpatient units, general surgery, vascular surgery, cardiovascular surgery, orthopedic surgery and outpatient clinics. Registration for outpatient clinics is located at the Robie Street Lobby, 1799 Robie Street.
There are two entrances to the Halifax Infirmary.
Patient Switchboard: 902-473-1510
Administrative Switchboard: 902-473-2700
Visitors are welcome throughout the day, except during a rest period between 2:30 p.m. and 3:30 p.m.
*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.
The Halifax Infirmary has two parkades. One can be entered from the Robie St. side, the other is across the street from the Summer St. entrance.
You can pay the parking fee at the machines inside the hospital before you leave. The machine accepts cash or a credit card. The following fees apply:
There is also a parking lot with meters further south from the entrance on Summer St.
Patients and families who are mobile and need transportation between the Victoria General (VG) and Halifax Infirmary (HI) sites are welcome to take the QEII shuttle.
Free public WiFi.
Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.
When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.
When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room
You can find updated information about costs associated with semi-private and private Rooms in the hospital here.
You can find updated information about fees and bill payments for Canadians and out of country patients here.
During your stay in hospital, you have the option of activating your bedside phone service.
TV Service
Bedside TV service is available at no charge if you request, receive and pay for a private or semi-private room either personally or by using your private health insurance. If you do not have private health insurance, the following rates apply:
Please note: A portion of the revenues generated is returned to the hospital to help fund various hospital improvements.
How to set up bedside TV service
Phone Service
During your stay at the hospital, you will receive breakfast, lunch and supper daily. You can choose from a variety of options each day. The menus typically include:
If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive.
The procedure for ordering meals will be further discussed on admission by dietetic technicians. If you need help filling out your menu, or feel you or your family member may be unable fill out the menus daily, please talk to the dietetic technicians.
Summer Savory Restaurant, level 2, Halifax Infirmary building
Hours of Operation:
Monday to Friday: 7:30 a.m. to 7 p.m.
Weekends and Holidays: 8:00 a.m. to 7 p.m.
Starbucks, level 4, Halifax Infirmary, Robie Street Lobby
Hours of Operation:
Monday to Friday: 6:30 a.m. to 1 a.m.
Weekends and Holidays: 7 a.m. to 1 a.m.
Shoppers Drug Mart, Halifax Infirmary, Robie St. lobby
Hours of Operation:
Monday to Friday: 8:30 a.m. to 5 p.m.
There are two other bank machines located in the Halifax Infirmary building. One is located in Summer street lobby, and the other is located in the Robie street lobby.
Place of prayer and meditation
First floor of Halifax Infirmary Room 1211
Weekday Mass
Tuesday, Wednesday, Thursday at Noon
First floor of Halifax Infirmary Room 1211
Services
Veterans Memorial Building - Chapel, Main Floor
Spiritual care
Requests for spiritual care can be made by patients, family member and/or any member of the inter-disciplinary health care team. Call 902-473-4055 from 8a.m. to 4p.m. For after hours urgent matters, call 902-473-2220 and ask for pager 2494.
If you are from outside the Halifax area and need a place to stay, there are not-for-profit lodgings located near the QEII site that specialize in accommodations for patients and families
Halifax Haven Guest Home
5897 Inglis St.
902-421-1650
Point Pleasant Lodge
1121 South Park St.
902-421-1599
The Lodge that Gives (The Cancer Lodge)
5826 South St.
902-420-1849
The emergency department is located at the Robie St. entrance of the Halifax Infirmary (1799 Robie St.). It is open 24 hours a day, seven days a week.
If you need help immediately, call 911.
To access the mental health mobile crisis team call 902-429-8167 or toll-free at 1-888-429-8167. This is a 24 hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment.
You can also find estimated wait times for the Halifax Infirmary and other select locations:
Closed for holidays.
The blood collection clinic is accessible via the Robie Street Entrance.
Appointments are required for blood collection service.
If you have a referral, you may book an appointment for blood collection at this location anytime online or by calling 902-473-2074 or toll-free 1-833-942-2298 from 7 a.m. to 6 p.m. Monday to Friday (excluding holidays).
Patients must be 12 years and older.
This is not a laboratory specimen drop-off location.
The Acute Stroke Team at the Halifax Infirmary provides acute medical care, early rehabilitation and when appropriate, and palliative care to individuals who have experienced a stroke.
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